At a Glance
- Tasks: Lead store operations and ensure exceptional customer service across all areas.
- Company: Join Sainsbury's, a leading retailer in the UK with a focus on customer experience.
- Benefits: Enjoy staff discounts, annual bonuses, pension matching, and wellbeing support.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Experience in customer service management and strong coaching abilities.
The predicted salary is between 30000 - 40000 £ per year.
Sainsbury's in the United Kingdom is seeking an experienced Customer Experience Manager to lead store operations, from checkouts to back‑of‑house, and to drive exceptional service for every customer.
You will manage front‑end checkout, petrol station operations where applicable, and people performance, coaching teams to deliver KPI targets and consistent customer commitments.
We offer a comprehensive rewards package, including a staff discount, annual bonus, pension match and wellbeing support.
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We think you need these skills to ace Store Experience Leader: People, Ops & Service
Communication Skills
Problem-Solving Skills
Team Leadership
Adaptability
Leadership Skills
Customer Service
Flexibility
