Lead Food Manager in South Croydon

Lead Food Manager in South Croydon

South Croydon Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Sainsbury's

At a Glance

  • Tasks: Lead a dynamic team to create amazing shopping experiences in our supermarkets.
  • Company: Join a leading retailer committed to inclusivity and customer satisfaction.
  • Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
  • Other info: Great opportunities for career growth and personal development await you.
  • Why this job: Be a changemaker in a fast-paced environment and empower your team daily.
  • Qualifications: Experience in leading teams and delivering exceptional customer service is essential.

The predicted salary is between 35000 - 45000 £ per year.

What you’ll be doing:

  • Lead a small team of food managers to manage the grocery shop floor in one of our supermarkets.
  • Execute exciting trading events by working closely with the rest of the store leadership team.
  • Regularly take full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the food hall.
  • Manage compliance to processes and safety whilst bringing passion and flair for great shop keeping and creating fantastic shopping experiences.
  • Be responsible for a large team of colleagues, ensuring they perform at their best and that all people matters are conducted properly.

What makes a great Lead Food Manager:

  • A passionate leader who is consistently ambitious for their customers and colleagues.
  • Experience of managing managers in a fast-paced, customer-facing environment.
  • An operator who is comfortable managing alone in the absence of more senior management.
  • Driven to deliver high performance with a focus on efficiency and engagement.
  • Confident in the use of data and understanding/interpreting KPIs or other performance indicators.
  • A champion of inclusivity, building an inclusive team and working environment.
  • Comfortable in managing complex people matters such as disciplinaries and performance issues.

Essential Criteria:

  • Experience leading large teams in a fast-paced, customer-focused environment.
  • A track record of delivering exceptional customer experiences across complex operations.
  • Proven success in delivering and improving KPIs.
  • Experience managing sensitive and complex people matters with confidence and fairness.
  • Leadership experience in an operational environment.
  • Can evidence leading change effectively.

Responsibilities:

  • Our management teams don’t just run stores; they’re the driving force behind our business.
  • With bold leadership, a passion for service, and an eye for opportunity, they empower teams to raise the bar every single day for our customers.
  • Hands-on, sleeves-rolled-up changemakers.

Qualifications:

Working for us has great rewards. Salary will be dependent upon your experience as well as the store size, complexity, and location. Alongside this, we also offer a great range of benefits for our managers, including:

  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks.
  • This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
  • An annual bonus scheme based on our, and your, performance.
  • Free food and hot drinks provided for colleagues in all our stores.
  • Generous holiday entitlement, maternity, and paternity leave.
  • Pension – we’ll match 4-7.5% of your pension contributions.
  • Sainsbury’s share scheme – build up an investment at discounted rates.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Cycle to Work scheme.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone. We celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.

If you would like to learn more about our commitment to inclusivity, please let us know if you require any reasonable adjustments during the application or interview stages.

Lead Food Manager in South Croydon employer: Sainsbury's

As a Lead Food Manager at our supermarket, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and customer satisfaction. With competitive benefits such as generous discounts, an annual bonus scheme, and comprehensive wellbeing support, we empower our leaders to create exceptional shopping experiences while fostering a culture of accountability and teamwork. Join us in making a meaningful impact in the community, where your leadership will inspire both colleagues and customers alike.

Sainsbury's

Contact Details:

Sainsbury's Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Food Manager in South Croydon

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sainsbury's. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Sainsbury's

Don't be shy about reaching out to Sainsbury's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Lead Food Manager in South Croydon

Leadership
Team Management
Customer Service
Performance Management
KPI Interpretation
Change Management
Operational Efficiency

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sainsbury's and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Sainsbury's

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!