At a Glance
- Tasks: Lead a dynamic food hall, ensuring top-notch service and team performance.
- Company: Join a leading retailer committed to inclusivity and customer satisfaction.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellness support.
- Other info: Great opportunities for personal growth and career progression await you.
- Why this job: Make a real impact by empowering your team and enhancing customer experiences.
- Qualifications: Experience in fast-paced environments and a passion for coaching teams.
The predicted salary is between 30000 - 40000 € per year.
What you’ll be doing:
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
- Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
- People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
- At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.
What makes a great food manager:
- Previous line management responsibilities in a fast-paced, operational environment.
- Provides brilliant customer service and coaches a team to do the same.
- Delivers KPI's or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and is comfortable doing this alone in the absence of more senior management.
Essential Criteria:
- A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
- Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
- Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
- Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
- Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.
Responsibilities:
- Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers.
- Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers.
- The impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors.
Qualifications:
Working for us has great rewards. Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers.
We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Food Manager in Shrewsbury employer: Sainsbury's
As a Food Manager at Sainsbury's, you will thrive in a dynamic and inclusive environment that prioritises exceptional customer service and team empowerment. With a strong focus on employee growth, we offer extensive benefits including generous discounts, an annual bonus scheme, and comprehensive wellbeing support, ensuring that our colleagues feel valued and motivated. Join us in creating a rewarding workplace where your leadership can make a real difference in delivering outstanding shopping experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Food Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the food industry and let them know you're on the hunt for a Food Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or using mock interview tools to boost your confidence and nail that first impression.
✨Tip Number 3
Showcase your leadership skills during interviews by sharing specific examples of how you've inspired teams and improved customer experiences. Remember, we want to see how you’ve made a measurable difference in previous roles!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored just for you in the food management space.
We think you need these skills to ace Food Manager in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food and customer service shine through. We want to see how you can bring that passion to our food hall and inspire your team to do the same!
Highlight Your Leadership Experience:Make sure to showcase any previous line management roles you've had. We’re looking for someone who can lead a team effectively, so share examples of how you've motivated others and tackled challenges in a fast-paced environment.
Be Specific About Your Achievements:Use concrete examples to demonstrate how you've delivered on KPIs or improved customer satisfaction. Numbers speak volumes, so if you've made a measurable difference, we want to hear about it!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter.
How to prepare for a job interview at Sainsbury's
✨Know Your Stuff
Before the interview, make sure you understand the role of a Food Manager inside and out. Familiarise yourself with the key responsibilities, like managing compliance and delivering exceptional customer service. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since people management is a big part of the role, be ready to share specific examples of how you've led teams in fast-paced environments. Talk about how you've inspired others, handled performance issues, and created a positive culture. This will demonstrate that you can lead effectively in their dynamic setting.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a disciplinary issue or ensuring high standards during busy periods. Think through your past experiences and prepare structured responses that highlight your problem-solving skills and ability to maintain high performance.
✨Emphasise Customer Focus
The company values exceptional customer experiences, so be sure to discuss how you've gone above and beyond for customers in previous roles. Share metrics or KPIs you've achieved related to customer satisfaction, as this will show that you understand the importance of putting customers first.
