Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers at checkouts, kiosks, and with Click & Collect orders.
- Company: Join Sainsbury's, a community-focused retailer passionate about quality food and service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Flexible shifts available; apply quickly as vacancies may close fast.
- Why this job: Be part of a dynamic team, learn new skills, and make a positive impact in your community.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
Working in our stores
Our stores are fast-paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility
- You must be above the school-leaver age in your country (School leaving age – GOV.UK).
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK.
What you’ll be doing
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help.
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations.
- Dealing with complaints, refunds, shelf tickets and advertising.
- Safely moving and retrieving trolleys in our customer car parks.
- Working flexibly across the store as needed.
What makes a great Sainsbury’s colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Happy working in a fast‑paced, physical and high‑energy environment, and thrives in being part of a team.
- Takes responsibility for owning tasks and uses initiative to solve problems.
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Benefits
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
#J-18808-Ljbffr
Services Assistant employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with our products and services before your interview. Knowing the ins and outs of what we offer will not only impress us but also help you answer questions more confidently.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your past experiences. We love to hear about how you've gone above and beyond to help customers in previous roles.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Think of times when you've successfully managed multiple tasks at once, as this is crucial for a Services Assistant role.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn new skills. We value team members who are adaptable and eager to take on various responsibilities across the store.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Services Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or fast-paced environments. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn and adapt in a dynamic environment.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Services Assistant role.
How to prepare for a job interview at Sainsbury's
✨Show Your Passion for Food
Since food is at the heart of the role, express your enthusiasm for it during the interview. Share any relevant experiences or favourite products that demonstrate your genuine interest in providing great service to customers.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Provide examples of how you've collaborated with others in fast-paced environments, as this role requires flexibility and a strong sense of camaraderie.
✨Be Ready to Solve Problems
Prepare to discuss situations where you've taken initiative to resolve issues. This could involve handling customer complaints or finding solutions on the shop floor, showcasing your problem-solving skills.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital tools and technology, mention any experience you have with similar systems. If you're not familiar, express your willingness to learn and adapt quickly to new technologies.