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- Tasks: Assist customers at checkouts, kiosks, and with Click & Collect orders.
- Company: Join Sainsbury's, a community-focused retailer passionate about food and service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible shifts and opportunities for career progression available.
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, youll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility:
You must be above the school-leaver age in your country School leaving age – GOV.UK
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
You must have Right to Work eligibility in the UK
What youll be doing:
Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
Build great knowledge about our products, services and promotions to help provide recommendations
Dealing with complaints, refunds, shelf tickets and advertising
Working flexibly across the store as needed
What makes a great Sainsburys Colleague:
Friendly and welcoming with a genuine enthusiasm for helping customers
Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
Takes responsibility for owning tasks and uses initiative to solve problems
Always prepared to work flexibly and productively across the store to a high standard – youll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
Comfortable in learning to use new digital tools and technology to do your job brilliantly
Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
Discount card 10% off at Sainsburys, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsburys every Friday and Saturday, and 15% off at Argos every pay day
Free food and hot drinks – provided for Colleagues in all our stores
Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
Pension well match between 4-7.5% of your pension contributions
Sainsburys share schemes buy Sainsburys shares at discounted prices
Shopping discounts special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Services Assistant employer: Sainsburys
Contact Detail:
Sainsburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with Sainsbury's products and services. Knowing the ins and outs of what we offer will not only help you answer customer queries but also show your enthusiasm for the role during any interactions.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you've thrived under pressure, as this is key for a Services Assistant role.
✨Tip Number 3
Showcase your teamwork skills. Be ready to discuss how you've collaborated with others in past roles, as being part of a team is essential in our stores.
✨Tip Number 4
Prepare to talk about your problem-solving abilities. Think of specific instances where you've taken initiative to resolve issues, as this will highlight your readiness to take responsibility in the role.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Services Assistant. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences in fast-paced environments to demonstrate your suitability.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Sainsbury's and how you can contribute to providing an excellent shopping experience.
Highlight Your Flexibility: Since the role requires working flexible hours, make sure to mention your availability and willingness to adapt to different shifts. This shows that you are committed and ready to meet the needs of the store.
How to prepare for a job interview at Sainsburys
✨Show Your Passion for Food
Since food is at the heart of the role, express your enthusiasm for it during the interview. Share any relevant experiences or interests that highlight your passion for quality products and customer service.
✨Demonstrate Team Spirit
As a Services Assistant, you'll be part of a team in a fast-paced environment. Be prepared to discuss examples of how you've worked effectively in a team before, showcasing your ability to collaborate and support your colleagues.
✨Be Ready to Solve Problems
The role requires taking responsibility and using initiative to solve issues. Think of specific instances where you've successfully resolved a problem, whether it's dealing with a customer complaint or managing a challenging situation.
✨Familiarise Yourself with Digital Tools
You'll need to learn new digital tools and technology for this job. Mention any experience you have with similar tools or your willingness to learn quickly, as this will show your adaptability and readiness for the role.
