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For Companies At a Glance
- Tasks: Support customers at checkouts, assist with orders, and maintain store cleanliness.
- Company: Join Sainsbury's, a leading retailer known for quality products and community focus.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a positive impact on customers.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible shifts and opportunities for career progression available.
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Responsibilities
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility:
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
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Services Assistant employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with Sainsbury's products and services. Knowing the ins and outs of what they offer will not only help you answer customer queries but also show your enthusiasm for the role during any interactions.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you've thrived under pressure, as this is a key quality they're looking for in a Services Assistant.
✨Tip Number 3
Showcase your problem-solving skills. Be prepared to discuss situations where you've taken initiative to resolve issues, as this aligns with their expectation for colleagues to take responsibility and own tasks.
✨Tip Number 4
Highlight your flexibility and willingness to learn. Since the role requires working across various areas of the store, emphasising your adaptability and eagerness to pick up new skills will make you a standout candidate.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Services Assistant role. Emphasise your customer service experience, ability to work in a fast-paced environment, and any previous roles where you demonstrated problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for helping customers and your willingness to learn. Mention specific examples of how you've provided excellent service in the past and how you can contribute to creating a great shopping experience at Sainsbury's.
Showcase Your Flexibility: In your application, highlight your ability to work flexibly across different areas of the store. Provide examples of times when you've adapted to changing circumstances or taken on various tasks to support your team.
Demonstrate Attention to Detail: Mention your attention to detail in your application. This could include experiences where you maintained cleanliness or organisation in a previous job, ensuring a pleasant environment for customers.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for helping customers. This role is all about providing excellent service, so demonstrating a friendly and welcoming attitude will go a long way.
✨Familiarise Yourself with Products
Before the interview, take some time to learn about Sainsbury's products, services, and promotions. Being able to discuss these confidently will show that you're proactive and ready to assist customers effectively.
✨Demonstrate Flexibility
Be prepared to discuss how you can work flexibly across different areas of the store. Share examples from past experiences where you've adapted to changing situations or taken on various tasks.
✨Highlight Problem-Solving Skills
Think of specific instances where you've successfully dealt with complaints or resolved issues. Show that you can take responsibility and use your initiative to solve problems, which is crucial in a fast-paced environment.
