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- Tasks: Assist customers at checkouts, kiosks, and with Click & Collect orders.
- Company: Join Sainsbury's, a community-focused retailer passionate about food and service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible shifts available; apply quickly as vacancies may close fast.
What you’ll be doing:
- Serve and support customers at checkouts, self-service tills, kiosks, and petrol stations, proactively offering help and answering questions.
- Select high-quality products for customers using our On-demand grocery ordering service and assist with Click & Collect parcels.
- Build knowledge about products, services, and promotions to provide recommendations.
- Handle complaints, refunds, shelf tickets, and advertising.
- Work flexibly across the store as needed.
What makes a great Sainsbury’s Colleague:
- Friendly, welcoming, and genuinely enthusiastic about helping customers.
- Enjoys working in a fast-paced, energetic environment and being part of a team.
- Owns tasks responsibly and uses initiative to solve problems.
- Willing to work flexibly across the store, fully trained in various skills, with opportunities to learn and develop.
- Comfortable learning to use new digital tools and technology.
- Attentive to detail, keeping the store clean and clutter-free to enhance the shopping experience.
Working for us has great rewards:
We value our colleagues and offer market-leading benefits and training:
- Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% off at Argos every pay day.
- Free food and hot drinks: Provided in all our stores.
- Generous holiday entitlement: Based on hours worked, plus maternity and paternity leave.
- Pension: We match 4-7.5% of your contributions.
- Sainsbury’s share schemes: Purchase shares at discounted prices.
- Shopping discounts: Offers on gym memberships, restaurants, holidays, retail vouchers, and more.
- Wellbeing support: Including free access to our Employee Assistance Programme for support and guidance.
Please note: Our vacancies may close quickly, so we encourage early applications.
An inclusive place to work and shop
We are committed to being a truly inclusive retailer, enabling colleagues to reach their full potential and customers to feel welcome. We offer enhanced discretionary leave for families, support for carers, resources for understanding roles, and internal networks promoting representation and removing barriers. We provide development opportunities, mentorship, training, and celebrate diversity through initiatives and events. Learn more about our commitment here.
Reasonable adjustments: If needed during application or interview, please inform us, and we will support you.
Working in our stores:
Our stores are vibrant, community-focused environments where no two days are the same. As a Services Assistant, you’ll play a key role in delivering an outstanding shopping experience.
Eligibility:
- Must be above the school-leaving age (GOV.UK).
- If working hours are before 6am or after 11pm, you must be at least 18.
- Must have Right to Work in the UK.
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Services Assistant employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with Sainsbury's products and services. Knowing the ins and outs of what we offer will not only help you answer customer queries but also show your enthusiasm for the role during any interactions.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you've thrived under pressure, as this is crucial for a Services Assistant role.
✨Tip Number 3
Showcase your teamwork skills. Be ready to discuss how you've collaborated with others in past roles, as being part of a team is essential in our stores.
✨Tip Number 4
Prepare to talk about your problem-solving abilities. Think of specific instances where you've taken initiative to resolve issues, as this will highlight your readiness to take responsibility in the role.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Services Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for working in a fast-paced environment and your passion for customer service. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as teamwork, problem-solving, and adaptability. Mention any experience you have with digital tools or technology, as this is important for the position.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial for the Services Assistant role.
How to prepare for a job interview at Sainsbury's
✨Show Your Passion for Food
Since food is at the heart of the role, express your enthusiasm for it during the interview. Share any relevant experiences or favourite products that demonstrate your genuine interest in providing great service.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've collaborated with others in fast-paced environments, as this role requires flexibility and teamwork to ensure a smooth shopping experience for customers.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might face, such as handling complaints or assisting with Click & Collect parcels. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills and customer service focus.
✨Familiarise Yourself with Digital Tools
As the role involves using digital tools and technology, mention any experience you have with similar systems. If you're not familiar, express your willingness to learn and adapt quickly to new technologies, which is crucial for success in this position.
