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- Tasks: Serve customers, assist with orders, and create a festive shopping experience.
- Company: Join Sainsbury’s, a leading retailer known for its inclusive culture.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Why this job: Be part of a fun team and make Christmas special for customers.
- Qualifications: Must be above school-leaver age and have Right to Work eligibility in the UK.
- Other info: Flexible shifts in a fast-paced environment with opportunities to learn new skills.
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury\’s stores here.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a rangeenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Responsibilities
Working in our stores this Christmas:
Could you be one of our Christmas champions this year? Whether you’re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers.
Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be one of our Christmas Champions that provides the very best shopping experience for our customers.
Eligibility:
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
#Sainsburyschristmas
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Services Assistant employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their Christmas crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers at checkouts and kiosks, think about how you'd handle different situations. Role-play with a friend or family member to get comfortable with responding to queries and complaints.
✨Tip Number 3
Show off your flexibility! In your conversations, highlight your willingness to work various shifts and adapt to the fast-paced environment. Employers love candidates who can jump in wherever needed, especially during the busy Christmas season.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re tech-savvy and ready to embrace the digital tools we use. Don’t miss out on the chance to be one of our Christmas champions!
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about helping customers and making their Christmas special. A little enthusiasm goes a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. If you’ve got experience in a fast-paced environment or love working as part of a team, shout about it!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Services Assistant role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Sainsbury’s this Christmas.
How to prepare for a job interview at Sainsbury's
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Services Assistant entails. Familiarise yourself with the tasks mentioned in the job description, like serving customers and handling complaints. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
Sainsbury’s values friendly and welcoming colleagues, so let your enthusiasm shine through during the interview. Share examples of how you've helped customers in the past or how you thrive in fast-paced environments. A positive attitude can go a long way!
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Be ready to discuss how you handle difficult situations or work flexibly across different tasks. Practising your answers can help you feel more at ease when it’s your turn to speak.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how Sainsbury’s supports its employees. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company.
