Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers, assist with orders, and create a festive shopping experience.
- Company: Join Sainsbury's, a community-focused retailer with a vibrant culture.
- Benefits: Enjoy discounts, free food, generous holiday, and pension contributions.
- Why this job: Be a Christmas Champion and make the season special for customers.
- Qualifications: Enthusiastic, team player, and willing to learn new skills.
- Other info: Flexible hours with potential for permanent roles and career growth.
Overview
Join to apply for the Services Assistant role at Sainsbury\’s. Our stores are fast-paced and central to the local community, providing outstanding value, quality and great service. As a Services Assistant, you’ll be one of our Christmas Champions that delivers the best shopping experience for customers.
Working in our stores this Christmas, you could be a Nut Roast Navigator or a Mince Pie Magician—bring your energy into the season and help make it the best Christmas for our customers.
Note: This role may be temporary over the festive period, with potential permanent opportunities. Please check the contract type and schedule hours before applying to ensure the role is right for you.
What you’ll be doing
- Always being on hand to serve and support customers on checkouts, self-service tills, kiosks, or other service points, answering questions and proactively offering help.
- Picking and selecting high-quality products on the shop floor for customers using our On-demand grocery ordering service and assisting with Click & Collect parcels.
- Building knowledge about products, services and promotions to provide recommendations.
- Handling complaints, refunds, shelf tickets and advertising.
- Working flexibly across the store as needed.
What makes a great Sainsbury’s Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Thrives in a fast-paced, physical, high-energy environment and enjoys being part of a team.
- Takes responsibility for owning tasks and uses initiative to solve problems.
- Willing to work flexibly across the store and fully trained in a variety of skills to learn and develop.
- Comfortable learning to use new digital tools and technology.
- Great attention to detail, keeping the store clean and organized to create the best shopping experience.
Eligibility
- You must be above the school-leaver age in your country. (School leaving age – GOV.UK)
- If shifts include hours before 6am or after 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK.
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays, and 15% off at Argos every pay day.
- Free food and hot drinks for colleagues in all stores.
- Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
- Pension – employer match between 4-7.5% of pension contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Shopping discounts on gym memberships, restaurants, holidays, vouchers and more.
- Wellbeing support – including free access to an Employee Assistance Programme.
Inclusive workplace
We are committed to being an inclusive retailer where every colleague can reach their full potential and every customer feels welcome. We offer enhanced discretionary leave for families and carers, support for your role and team, and development opportunities including mentorship, training, and career progression pathways.
If you require reasonable adjustments during the application or interview stages, please let us know and we will support you.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Other
- Industries: Retail
#J-18808-Ljbffr
Services Assistant employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Get to know the Sainsbury's vibe! Before your interview, pop into a store and soak up the atmosphere. Chat with staff, check out the products, and get a feel for what makes Sainsbury's special. This will help you connect with the team during your interview.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Whether it’s helping someone find the perfect product or resolving an issue, these stories will make you stand out as a Services Assistant.
✨Tip Number 3
Be ready to demonstrate your flexibility! Sainsbury's loves team players who can adapt to different roles. Prepare to discuss how you've handled changing situations in the past and how you can bring that energy to the festive season.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates. Don’t miss out on the chance to be part of the Sainsbury's family this Christmas!
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and being part of a team.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. If you've worked in fast-paced environments before or have customer service experience, shout about it!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use bullet points if you need to list skills or experiences – it makes it easier for us to read!
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Sainsbury's
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Services Assistant at Sainsbury's entails. Familiarise yourself with the key responsibilities like serving customers, handling complaints, and using digital tools. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
Sainsbury's values friendly and welcoming colleagues, so let your enthusiasm shine through during the interview. Share examples of how you've helped customers in the past or how you thrive in fast-paced environments. A positive attitude can go a long way!
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Be ready to discuss how you handle difficult situations or work flexibly across different tasks. Practising your answers can help you feel more at ease when it’s time to shine.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the position and helps you determine if it's the right fit for you.