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For Companies At a Glance
- Tasks: Support customers at checkouts, assist with orders, and maintain store standards.
- Company: Join Sainsbury’s, a leading retailer with a focus on inclusivity and teamwork.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a dynamic team while gaining valuable skills and experience.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Great opportunities for career growth and personal development.
Overview
Services Assistant
Rate: £12.60 per hour
Location: Newry Store, Newry, BT35 8QS
Hours: Part time, 12 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 22 September 2025
What you’ll be doing
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Eligibility
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
Additional information
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Services Assistant employer: Sainsburys
Contact Detail:
Sainsburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewer, let your passion for helping customers shine through. Share examples of how you've gone above and beyond in previous roles to create a great experience for others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and being part of a team.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the job description. If you've worked in retail or have customer service experience, shout about it! We love seeing how you can contribute to our team.
Show Your Flexibility: Since the role requires flexibility, mention any past experiences where you’ve adapted to changing situations or taken on different tasks. It shows us you’re ready to jump in wherever needed!
Apply Early: Don’t wait until the last minute to submit your application! Our vacancies can close quickly, so get your application in as soon as you can through our website. We can’t wait to hear from you!
How to prepare for a job interview at Sainsburys
✨Know the Role Inside Out
Before your interview, make sure you understand what a Services Assistant does. Familiarise yourself with the tasks mentioned in the job description, like serving customers at checkouts and handling Click & Collect parcels. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about helping customers, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handled complaints or went the extra mile for a customer. This will demonstrate your enthusiasm for the role and your ability to thrive in a fast-paced environment.
✨Be Ready to Discuss Flexibility
The job requires flexibility across various tasks and shifts. Prepare to talk about your availability and willingness to adapt to different roles within the store. Highlight any previous experiences where you successfully juggled multiple responsibilities or adapted to changing situations.
✨Ask Questions About Training and Development
Sainsbury’s values training and development, so don’t hesitate to ask about the opportunities available for growth within the company. This shows that you’re not just looking for a job, but are also interested in building a career. It’s a great way to demonstrate your commitment to learning and improving your skills.
