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For Companies At a Glance
- Tasks: Provide excellent customer service and assist with various store activities.
- Company: Join the friendly team at Sainsbury's, a leading retailer.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Make a difference in customers' shopping experiences while having fun.
- Qualifications: Passion for helping people and flexibility in work hours.
- Other info: Great opportunities for personal growth in an inclusive environment.
What you’ll be doing
- Always being on hand to serve and support customers on our checkouts, self-service tills, kiosks or petrol stations, supporting with questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Responsibilities
Working in our stores this Christmas:
Could you be one of our Christmas champions this year? Whether you’re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers.
Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be one of our Christmas Champions that provides the very best shopping experience for our customers.
Eligibility:
- You must be above the school-leaver age in your country
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
#Sainsburyschristmas
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Services Assistant employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping people, think of examples from your past experiences where you’ve gone above and beyond for customers. This will make you stand out during the interview.
✨Tip Number 3
Be flexible and ready to adapt! The job description mentions working in various areas, so be prepared to discuss how you can handle different tasks and support your colleagues when needed. Flexibility is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t miss out on this opportunity to be part of something great!
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for helping people shine through! We want to see how much you care about providing a fantastic shopping experience for our customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling on!
Tailor Your Application: Make sure to customise your application to fit the Services Assistant role. Mention specific examples of how you've provided excellent service in the past – we love hearing your stories!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at StudySmarter.
How to prepare for a job interview at Sainsbury's
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Services Assistant entails. Familiarise yourself with the key responsibilities like handling checkouts, assisting with click and collect parcels, and dealing with customer complaints. This will help you demonstrate your enthusiasm for the role and show that you're ready to provide excellent service.
✨Showcase Your People Skills
As a Services Assistant, you'll be interacting with customers all day long. Think of examples from your past experiences where you've successfully helped someone or resolved an issue. Be prepared to share these stories during your interview to highlight your ability to connect with people and provide a great shopping experience.
✨Flexibility is Key
The job requires you to work flexibly, so be ready to discuss your availability and willingness to support colleagues when things get busy. Mention any previous experiences where you've adapted to changing situations or taken on different roles, as this will show that you're a team player who can handle whatever comes your way.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.