At a Glance
- Tasks: Assist customers at checkouts, kiosks, and with Click & Collect orders.
- Company: Join Sainsbury’s, a community-focused retailer passionate about food and service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Flexible shifts available; apply quickly as vacancies may close fast.
- Why this job: Be part of a dynamic team, learn new skills, and make a difference in customer experiences.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
Could you be one of our Christmas champions this year? Whether you’re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers.
Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be one of our Christmas Champions that provides the very best shopping experience for our customers.
Eligibility:
- You must be above the school-leaver age in your country School leaving age - GOV.UK
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Safely moving and retrieving trolleys in our customer car parks
- Working flexibly across the store as needed
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks - provided for Colleagues in all our stores
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury\'s stores here.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Services Assistant in Newport employer: Sainsbury's
At Sainsbury's, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every day brings new challenges and opportunities. As a Services Assistant, you'll enjoy market-leading benefits, including generous discounts, free meals, and comprehensive training that fosters personal and professional growth. Our commitment to inclusivity ensures that all colleagues feel valued and supported, making Sainsbury's not just a workplace, but a community where you can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Services Assistant in Newport
✨Tip Number 1
Familiarise yourself with Sainsbury's products and services. Knowing the ins and outs of what we offer will not only help you answer customer queries but also show your enthusiasm for the role during any interactions.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you've thrived under pressure, as this is key for a Services Assistant role.
✨Tip Number 3
Showcase your teamwork skills. Be ready to discuss how you've collaborated with others in past roles, as being part of a team is essential in our stores.
✨Tip Number 4
Prepare to talk about your problem-solving abilities. Think of specific instances where you've taken initiative to resolve issues, as this aligns perfectly with the responsibilities of a Services Assistant.
We think you need these skills to ace Services Assistant in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of a Services Assistant. Emphasise your customer service skills, ability to work in a fast-paced environment, and any experience with digital tools.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn and adapt.
Highlight Flexibility and Teamwork:In your application, stress your ability to work flexibly and as part of a team. Provide examples of situations where you successfully collaborated with others or adapted to changing circumstances.
Showcase Attention to Detail:Demonstrate your attention to detail in your application by ensuring there are no spelling or grammatical errors. You can also mention experiences where your attention to detail made a positive impact on customer satisfaction.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
As a Services Assistant, your passion for helping customers is key. Make sure to express your genuine enthusiasm for the role and the company during the interview. Share examples of how you've gone above and beyond to assist customers in the past.
✨Demonstrate Flexibility
This role requires you to work flexibly across various tasks and areas in the store. Be prepared to discuss your ability to adapt to different situations and how you thrive in a fast-paced environment. Highlight any previous experiences where you successfully managed multiple responsibilities.
✨Know the Products
Familiarise yourself with Sainsbury’s products, services, and promotions before the interview. Being knowledgeable will not only impress your interviewers but also show that you're proactive and genuinely interested in providing the best shopping experience for customers.
✨Prepare for Common Scenarios
Think about potential customer service scenarios you might face as a Services Assistant, such as handling complaints or assisting with Click & Collect parcels. Prepare thoughtful responses on how you would approach these situations, demonstrating your problem-solving skills and attention to detail.
