Services Assistant

Services Assistant

Livingston Full-Time No home office possible
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Sainsbury's

At a Glance

  • Tasks: Support customers at checkouts and assist with product selection and queries.
  • Company: Join Sainsbury's, a community-focused retailer passionate about food and service.
  • Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
  • Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
  • Qualifications: Must be above school-leaver age and eligible to work in the UK.
  • Other info: Flexible shifts available; opportunities for career growth and development.

1 day ago Be among the first 25 applicants

Working in our stores this Christmas

Could you be one of our Christmas champions this year? Whether you’re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers.

Eligibility

  • You must be above the school‑leaver age in your country.
  • If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • You must have Right to Work eligibility in the UK.

What you’ll be doing

  • Always being on hand to serve and support customers on our checkouts, self‑service tills, kiosks or even our petrol stations, supporting with any questions and proactively offering help.
  • Picking and selecting the best quality products on the shop floor for customers using our On‑demand grocery ordering service and assisting customers with Click & Collect parcels.
  • Build great knowledge about our products, services and promotions to help provide recommendations.
  • Dealing with complaints, refunds, shelf tickets and advertising.
  • Working flexibly across the store as needed.

What makes a great Sainsbury’s Colleague

  • Friendly and welcoming with a genuine enthusiasm for helping customers.
  • Happy working in a fast‑paced, physical and high energy environment, and thrives in being part of a team.
  • Takes responsibility for owning tasks and uses initiative to solve problems.
  • Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly.
  • Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.

Working for us has great rewards

  • Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
  • Free food and hot drinks – provided for Colleagues in all our stores.
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
  • Pension – we’ll match between 4-7.5% of your pension contributions.
  • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

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Services Assistant employer: Sainsbury's

At Sainsbury's, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every day brings new challenges and opportunities. As a Services Assistant, you'll enjoy competitive benefits including generous discounts, free meals, and extensive training programmes that foster personal and professional growth. Our commitment to inclusivity ensures that all colleagues feel valued and supported, making Sainsbury's not just a workplace, but a community hub in the heart of your local area.
Sainsbury's

Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Services Assistant

✨Tip Number 1

Familiarise yourself with the products and services offered at Sainsbury's. Knowing the ins and outs of what they sell will help you provide better recommendations to customers, showcasing your enthusiasm for the role.

✨Tip Number 2

Demonstrate your ability to work in a fast-paced environment by sharing relevant experiences during your interview. Highlight any previous roles where you thrived under pressure or had to multitask effectively.

✨Tip Number 3

Show your commitment to customer service by preparing examples of how you've handled difficult situations or complaints in the past. This will illustrate your problem-solving skills and your dedication to providing a great shopping experience.

✨Tip Number 4

Be ready to discuss your flexibility and willingness to learn new skills. Since the role requires working across various areas of the store, expressing your eagerness to adapt and grow will make you a more attractive candidate.

We think you need these skills to ace Services Assistant

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Time Management
Product Knowledge
Digital Literacy
Ability to Work in a Fast-Paced Environment
Initiative
Conflict Resolution
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Services Assistant role. Emphasise your customer service experience, teamwork abilities, and any familiarity with fast-paced environments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you and how your background makes you a great fit.

Showcase Your Soft Skills: In your application, highlight soft skills such as communication, problem-solving, and adaptability. These are crucial for a Services Assistant who will be interacting with customers and working in a dynamic environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Sainsbury's

✨Show Your Passion for Food

Since food is at the heart of the role, express your enthusiasm for it during the interview. Share any relevant experiences or interests that highlight your passion for quality food and customer service.

✨Demonstrate Team Spirit

The role requires working in a fast-paced team environment. Be prepared to discuss examples of how you've successfully collaborated with others in previous jobs or projects, showcasing your ability to thrive as part of a team.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face, such as handling complaints or providing product recommendations. Practising responses to these scenarios can help you demonstrate your problem-solving skills and customer service focus.

✨Highlight Flexibility and Initiative

This position requires flexibility and the ability to take initiative. Be ready to share instances where you've adapted to changing situations or taken charge of tasks without being prompted, showing that you're proactive and reliable.

Services Assistant
Sainsbury's
Location: Livingston
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