Senior Loyalty Partnerships Executive

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data — and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set-up quite like this one. The team is a real priority because it’s connected to everything the business does and drives profitability. It’s where you can take risks, learn from them and be recognised.

About The Team

Our Partnerships team sits at the heart of customer loyalty, working with partners to deliver initiatives that create value for customers and support commercial growth. You’ll join a collaborative group that brings together account leadership, campaign strategy and insight — helping shape how partners show up in the loyalty space and how we deliver against shared objectives. If you’re excited by customer loyalty and enjoy building trusted relationships, this is a brilliant opportunity to make a visible impact within one of the UK’s biggest loyalty programmes.

More about the role

Reporting into the Senior Partner Manager, the Senior Partner Executive will plan and manage multiple workstreams and projects (not just individual campaigns), balancing day‑to‑day delivery with longer‑term account priorities. You’ll help shape the strategy behind partner campaigns — for example, creating an approach to drive redemptions — while keeping a clear view of the commercials and what drives performance across the account. A key part of the role is commercial ownership: you’ll build and develop the account revenue forecast, understand the key commercial levers, and stay close to any impacts to revenue (such as cancelled activity or under/over‑performing campaigns). You’ll also lead regular communication across the team on performance, and you’ll be able to explain key contractual clauses and how they’re monitored. Externally, you’ll be a confident lead in partner meetings — including owning, creating content for and running monthly meetings — and internally you’ll be the “go‑to” person for your partner, working cross‑functionally to keep activity aligned and moving.

More about you

You’re comfortable owning a busy workload with multiple moving parts, and you can translate account priorities into clear plans and actions. You know how to build long‑term client relationships and communicate with impact — whether you’re presenting an update, shaping a recommendation, or steering a meeting when there’s uncertainty in the room. You’ll bring a solid understanding of direct marketing and CRM, and you’ll use that knowledge to guide campaign thinking and partner conversations. You’ll also enjoy working collaboratively with insight and analytics colleagues, ensuring the right insights are available to support key projects and decisions. You keep yourself informed on what’s happening in the loyalty space, proactively sharing relevant developments and your perspective with partners and internal stakeholders. You’re organised, detail‑focused, and you use initiative to spot issues early and keep delivery on track.

Essential criteria

• Demonstrable experience of managing multiple concurrent workstreams/projects, including planning, prioritising and delivering to agreed timelines.
• Demonstrable knowledge of Direct Marketing and/or CRM, and ability to apply it to campaign strategy (e.g., driving redemptions).
• Ability to create, own and maintain an account revenue forecast, including identifying and communicating key performance drivers and risks.
• Ability to lead partner‑facing meetings independently, including creating content, presenting updates and managing open questions/uncertainty.
• Proficient use of Microsoft Office (e.g., PowerPoint and Excel) to produce clear updates, forecasts and meeting materials.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whatever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business — and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Starting off with colleague discount, you’ll be able to get 10% off at Sainsbury’s, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We’ve also got you covered for your future with our pensions scheme and life cover. You’ll also be able to share in our success as you may be eligible for a performance‑related target bonus of up to 5% of salary (which may vary for Nectar360), depending on how we perform. Your wellbeing is important to us too. You’ll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.