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- Tasks: Manage client relationships and drive business growth through insights and marketing solutions.
- Company: Join Sainsbury’s Nectar360 team, a unique blend of retail and agency culture.
- Benefits: Enjoy discounts, flexible working, and a range of wellbeing benefits.
- Other info: Be part of an energetic team that values creativity and personal development.
- Why this job: Make a real impact in a dynamic environment focused on innovation and growth.
- Qualifications: Experience in client services or media sales, with strong project management skills.
The predicted salary is between 50000 - 60000 ÂŁ per year.
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered by data and by strong relationships with some of the UK’s favourite brands. The Nectar360 team develops loyalty programmes, turning insight into something that makes a real difference, across both traditional and digital media. It’s like an agency within a retailer, and retail media is a crucial part of our future. The culture might not be what you expect either, because there’s no setup quite like this one. The team is a real priority, connected to almost everything the business does and playing a key role in driving profitability. It’s a place where you can take risks, learn from them, and be recognised.
Why join us
Nectar360 is not your typical corporate environment. We foster a culture that encourages innovation, autonomy, and future thinking. As a leader in the loyalty programme space, we have a unique opportunity to engage with over 350 FMCG suppliers to Sainsbury’s, which means you will be at the forefront of shaping and driving our success. Joining us as a Senior Client Manager means being part of an energetic and dynamic team where your talent can truly thrive. With a focus on building and managing client relationships, leading strategic planning processes, and driving business growth through insights and marketing solutions, you will have the opportunity to make a significant impact in a competitive industry. We offer a work-life balance culture, continuous learning opportunities, and a collaborative environment where creative thinking is valued. If you’re looking for an exciting and future-focused company where you can grow both personally and professionally, we invite you to join us at Nectar360.
What You’ll Do
As a Senior Client Manager at Nectar360, you will play a crucial role in managing client relationships and achieving annual client revenue targets through our range of insights and marketing solutions. You will develop a deep understanding of our clients’ businesses from both sales and marketing perspectives, serve as the key contact and establish effective communication strategies. Leading the annual planning process, you will drive ways of working at both tactical and strategic levels. You will also manage and support the team in delivering client marketing campaigns, collaborating closely with the Insights commercial team to leverage opportunities. Your responsibilities will include providing detailed performance updates, ensuring financial profitability, and staying up to date with industry trends and competitive threats. With your high energy, proactive attitude, and excellent project management skills, you will contribute to driving growth and maintaining strong client relationships in the retail and FMCG sectors.
Who You Are
As a Senior Client Manager at Nectar360, you are a highly experienced professional with a strong background in client services or media sales, ideally within the retail or FMCG industry. You confidently manage client relationships, drive annual revenue targets through our range of insights and marketing solutions, and apply exceptional project management, communication and presentation skills. You have deep knowledge of clients’ businesses, lead the development of key client strategies, and effectively drive annual planning processes. A proactive and self-motivated individual with a “can do” attitude, you deliver successful client marketing campaigns and leverage insights opportunities. You remain up to date on industry trends and seek new growth opportunities, positioning you as a valuable asset in an innovative and energetic environment.
Essential Criteria
- Proven ability to manage senior client relationships, acting as the key point of contact and maintaining effective communications.
- Experience leading strategic and/or annual planning processes with clients and internal stakeholders.
- Demonstrable project management experience, delivering multiple workstreams/campaigns to deadlines with strong attention to detail.
- Experience overseeing the delivery of marketing solutions/campaigns, ensuring quality of execution and stakeholder alignment.
- Commercial and financial acumen, with experience ensuring work is delivered profitably (budget management, margin/profitability focus).
- Strong communication and presentation skills (written and verbal), with the ability to influence and build credibility.
- Able to distil the so what from multiple data sources into clear, actionable stories for clients/stakeholders.
Benefits
We are committed to being a truly inclusive retailer, so you’ll be welcomed whatever you are and wherever you work. There’s always the chance to try something new – whether that’s as part of an evolving team or somewhere else across the business – and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working.
When you join our team, we’ll offer an amazing range of benefits. Colleague discounts include 10% off at Sainsbury’s, Argos, TU and Habitat after 4 weeks, increasing to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We also provide a pensions scheme, life cover and a performance-related target bonus of up to 10% of salary (depending on performance). Your wellbeing is important to us – you receive an annual holiday allowance and can buy additional holiday. We also offer season ticket loans, a cycle-to-work scheme, health cash plans, a pay advance option, and access to a great range of discounts from hundreds of other retailers. An employee assistance programme is also available.
Moments that matter are important to us: we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
For a range of benefits, please see www.sainsburys.jobs (note, length of service and eligibility criteria may apply).
Senior Client Manager - non food employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager - non food
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sainsbury’s, especially in the Nectar360 team. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Sainsbury’s values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about making an impact in the retail media space.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with managing client relationships and driving revenue. We want to see your passion and how you can contribute to our innovative culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show us that you’re genuinely interested in joining the Nectar360 team.
We think you need these skills to ace Senior Client Manager - non food
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Client Manager role. Highlight your experience in managing client relationships and driving revenue, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Project Management Skills: Since project management is crucial for this role, don’t forget to include specific examples of campaigns or projects you’ve led. We love seeing how you’ve delivered results while keeping everything on track and within budget.
Communicate Clearly: Your written communication skills are super important, so make sure your application is clear and concise. Use straightforward language and structure your thoughts well. We appreciate a good story, especially when it’s backed by data!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing culture!
How to prepare for a job interview at Sainsbury's
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding Sainsbury’s clients and their businesses. Familiarise yourself with their marketing strategies and how Nectar360 can enhance their loyalty programmes. This will show your proactive attitude and ability to drive client relationships.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed multiple campaigns or projects in the past. Highlight your attention to detail and how you ensured quality execution while meeting deadlines. This is crucial for a role that demands strong project management.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Prepare to present your ideas on how to leverage insights for client growth. Strong communication skills are key, so think about how you can influence and build credibility during the conversation.
✨Stay Ahead of Industry Trends
Research current trends in the retail and FMCG sectors. Be prepared to discuss how these trends could impact Sainsbury’s and its clients. Showing that you’re up-to-date will demonstrate your commitment to continuous learning and innovation, which aligns perfectly with Nectar360's culture.