At a Glance
- Tasks: Lead and inspire store teams to deliver exceptional customer service and smooth operations.
- Company: Join Sainsbury's, a leading retail brand focused on customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and growth.
- Why this job: Make a real difference in customer journeys and team success every day.
- Qualifications: Proven leadership in fast-paced retail and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Sainsbury's is seeking a Customer Experience Manager to lead and inspire store teams, delivering exceptional service and smooth daily operations.
You will own the customer journey from checkout to back‑of‑house, ensure KPI targets are met, and coach colleagues to maintain high standards across all interactions.
Ideal candidates will have proven leadership in fast‑paced retail environments and experience handling performance and employee relations matters with fairness and clarity.
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We think you need these skills to ace Store Experience Leader in Ruislip
Communication Skills
Problem-Solving Skills
Leadership Skills
Customer Service
Team Development
Performance Management
Team Leadership
