Retail Events & Supply Analyst

We believe in providing meaningful work and achieving a real work/life balance. Our Supply Chain team moves thousands of products from farms and factories to our customers every day, using data-driven insight to anticipate needs and deliver market-leading product availability and operational excellence. We are a collaborative, customer-obsessed, and continuously improving team that champions change and clear communication.

Our Retail events team activates local retail events across our UK estate. You will analyse and interrogate generated forecasts, collaborating cross-functionally and making data-informed decisions to drive operational savings and better outcomes for our customers during local events. You will apply a commercial and customer focus to local events, driving improvements in KPIs and demonstrating cost savings across cost lines. This role can be based from any of our SSC locations and will require some ad-hoc weekend working.

Here you will have the opportunity to utilise cutting-edge technologies such as machine learning and demand forecasting systems. You will play a crucial role in analysing data, generating insights, and driving operational savings and better outcomes for customers during local events. Your primary responsibility will be to utilise machine learning, demand forecasting, and store ordering systems to support the successful delivery of planned local events at various levels (category, store, cluster, and region). In addition, you will:

• Analyse forecast model outputs to predict volume requirements and make informed decisions on store-level overrides when necessary.
• Collaborate with supply chain, logistics, and retail business units to build relationships and ensure the best outcomes for customers, while proactively supporting stores during local event periods.
• Influence and challenge stakeholders, contribute to continuous improvement targets, and drive operational savings.
• Provide support for ad hoc queries and actively work to reduce such activities through end-to-end problem solving.
• Contribute to a customer-centric mindset, apply critical thinking in decision-making, and demonstrate strong communication, negotiation, and problem-solving skills.

You are a highly skilled and analytical professional with a strong business acumen and a customer-centric mindset. You understand the complexities of managing local events at category, store, cluster, and regional levels and can generate insights and trends from data. You have strong communication and negotiation skills to collaborate with stakeholders across the business and help plan and execute successful events.

Essential Skills

• End-to-end customer focus with drive for P&L value add and improved customer experience.
• Continuous improvement mindset with an ability to simplify processes and remove inefficiencies.
• Data-driven decision making with strong analytical skills and commercial judgement.
• End-to-end problem solving with ability to work cross-functionally.
• Brilliant communication and engagement across the business.
• Experience with AI systems and understanding of machine learning (desirable).
• Understanding of supply chain processes and/or demand planning/category management in grocery/food (desirable).
• Strong knowledge of retail operational processes (preferred).
• Strong attention to detail with proven prioritisation, organisational and problem-solving skills.

We are committed to being an inclusive retailer and welcome everyone. We offer a flexible working approach where possible and support development. Our benefits include a pensions scheme, life cover, a potential performance bonus, generous holiday entitlements, a range of discounts, and access to an employee assistance programme.