At a Glance
- Tasks: Lead innovative retail design projects that enhance customer experiences in-store.
- Company: Join Argos, a digital-led UK retailer pushing boundaries in customer service.
- Benefits: Enjoy discounts, healthcare, flexible leave options, and a performance-related bonus.
- Other info: Dynamic team environment with opportunities for professional growth and development.
- Why this job: Shape the future of retail with creative concepts and impactful designs.
- Qualifications: Experience in retail design and project management with strong stakeholder engagement skills.
The predicted salary is between 50000 - 65000 £ per year.
At Argos, we’re a digital‑led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. We’re a market leader in general merchandise, serving millions of customers through our website, app, same‑day delivery and Click & Collect services. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day.
About The Team
The Concept Store Design & Delivery Manager role sits within the Argos Strategy & Transformation team responsible for shaping the future direction of Argos across all channels. This role specifically focuses on how customers experience Argos in‑store, bringing together customer insight, design expertise, and delivery capability to create innovative retail concepts across multiple store formats. By combining creative thinking with commercial focus, the team develops and delivers concepts that enhance the physical brand presence, improve customer journeys, and support wider business transformation.
More About The Role
As a Concept Store Design & Delivery Manager, you will lead the end‑to‑end development and delivery of retail design concepts, trials and initiatives across the Argos estate. From initial insight and brief creation through to final in‑store execution, you will ensure concepts are translated into high‑quality, customer‑focused environments that align to brand standards and deliver measurable outcomes. You will manage a varied portfolio of projects, taking ownership for creative direction, project planning, and delivery. Working closely with interior, architectural and graphic design teams, alongside retail, property and commercial stakeholders, you will ensure clear communication of design intent and consistent delivery. You will also lead external agencies and suppliers, manage budgets, provide ongoing design support and identify opportunities to improve ways of working.
More About You
You bring experience delivering retail design or store development projects, with the ability to translate insight into practical, customer‑focused environments. You are comfortable managing multiple projects of varying scale and complexity, balancing creative development with structured project delivery and stakeholder management. You communicate effectively across written, verbal and visual formats and are confident engaging stakeholders at different levels. You apply a customer‑focused approach, use insight to inform decisions and demonstrate ownership of project outcomes. You are also experienced in managing agencies and suppliers, ensuring delivery against agreed outputs and optimising value within budget constraints.
Essential Criteria
- Extensive knowledge of retail interior design, shop‑fit, equipment and construction delivery best practice.
- Experience working client‑side and/or agency‑side within retail design and construction environments.
- Strong track record of delivering complex retail projects to agreed timelines and budgets.
- Proven ability to influence and engage senior stakeholders up to Board level.
- Deep understanding of customer needs within physical retail environments.
Desirable
- Detailed understanding of construction, equipment and production methods.
- Flexible, agile thinking with the ability to adapt to change.
Benefits
We offer a range of benefits including colleague discounts, pension scheme, life cover, performance‑related bonus, annual holiday allowance with option to purchase additional leave, private healthcare, and other perks such as cycle‑to‑work scheme, interest‑free car loan, discounts across our partners, and an Employee Assistance Programme. We also offer up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Retail Concept Design & Delivery Manager employer: Sainsbury's
At Argos, we pride ourselves on being a forward-thinking digital retailer that values innovation and creativity in our work culture. As a Concept Store Design & Delivery Manager, you will thrive in an environment that encourages collaboration with talented colleagues while enjoying a comprehensive benefits package that includes generous leave options, private healthcare, and performance-related bonuses. Our commitment to employee growth and development ensures that you will have the opportunity to shape the future of retail while making a meaningful impact on customer experiences across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Concept Design & Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in the retail design industry, especially those who work at Argos or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your portfolio! When you get the chance to meet with hiring managers or during interviews, bring along examples of your past projects. Highlight how your designs improved customer experiences and met business goals.
✨Tip Number 3
Prepare for the interview by understanding Argos' brand and customer journey. Think about how your skills can enhance their retail concepts and be ready to share ideas on how to improve their in-store experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team and contributing to Argos’ innovative retail strategies.
We think you need these skills to ace Retail Concept Design & Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Concept Design & Delivery Manager role. Highlight your experience in retail design and project management, and show how your skills align with what Argos is looking for.
Showcase Your Creativity:Since this role is all about innovative retail concepts, don’t shy away from showcasing your creative projects. Include examples of past work that demonstrate your ability to translate insights into customer-focused designs.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out, and ensure your communication style reflects the engaging nature of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to make your submission shine!
How to prepare for a job interview at Sainsbury's
✨Know Your Retail Design Inside Out
Make sure you brush up on your knowledge of retail interior design and shop-fit best practices. Argos is looking for someone who can translate customer insights into practical environments, so be ready to discuss how you've done this in past projects.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed multiple projects simultaneously, especially those that required balancing creative development with structured delivery. Highlight your experience in meeting timelines and budgets, as this will resonate well with the team.
✨Engage Stakeholders Effectively
Argos values strong communication skills, so think about how you can demonstrate your ability to engage with stakeholders at various levels. Prepare to share specific instances where you've influenced decisions or gained buy-in from senior management.
✨Be Ready to Discuss Customer-Centric Approaches
Since the role focuses on enhancing customer journeys, come prepared with insights into customer needs within physical retail environments. Share how you've used customer feedback to inform design decisions and improve project outcomes.
