Online Assistant - Driver

Our stores are fast‑paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As an Online Assistant, you’ll support a joyful shopping experience for our online customers so they get everything they shop at Sainsbury’s for.

Eligibility

• You must be above the school‑leaver age in your country.
• If the shifts for this role cover hours earlier than 6 am or later than 11 pm, you will need to be at least 18 years of age.
• You must have Right to Work eligibility in the UK.

Responsibilities

• Drive a 3.5 tonne van to deliver groceries to customers’ doorsteps, on time and in good condition.
• Complete checks to ensure the van is organised, clean and roadworthy, and that delivery cases are secure before hitting the road.
• Serve customers brilliantly, supporting with any questions and substitutions, and keeping them aware of any delays.
• Build great knowledge about our products, services and promotions to provide recommendations.
• When not out making deliveries, help across the store as needed.

Candidate profile

• Friendly and welcoming with genuine enthusiasm for helping customers and providing the best doorstep experience.
• Proficient driving a large vehicle in different locations, including busy residential streets and narrow country lanes.
• Happy to work in a fast‑paced, physical and high‑energy environment, using initiative to solve problems, individually and as part of a team.
• Always ready to work flexibly and productively to a high standard across the store when needed – fully trained in a variety of skills, with opportunities to learn and develop.
• Comfortable learning to use new digital tools and technology effectively, and moving shopping containers up to 15 kg.

Benefits

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount on Fridays and Saturdays.
• Free food and hot drinks for colleagues.
• Generous holiday entitlement based on the hours you work, plus maternity and paternity leave.
• Pension – match between 4 %–7.5 % of your pension contributions.
• Sainsbury’s share schemes – buy shares at discounted prices.
• Shopping discounts on gym memberships, restaurants, holidays, retail vouchers and more.
• Well‑being support, including free access to the Employee Assistance Programme.

Inclusive Workplace

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, colleagues may be entitled to a range of enhanced discretionary leave for families and support for carers. We provide resources to help understand and support each role and team effectively. Our internal colleague networks seek to ensure true representation for everyone, removing barriers that colleagues may face. We offer development opportunities, including mentorship, training and career progression pathways. As a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those who achieve the highest score and therefore most closely match the essential criteria for the role. If you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.