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- Tasks: Deliver excellent customer service and assist with product collection and payments.
- Company: Join the dynamic team at Argos within Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Other info: Flexible hours and opportunities to embrace new technology.
- Why this job: Be part of a fast-paced environment where you can learn and grow.
- Qualifications: Friendly attitude and willingness to help customers.
The predicted salary is between 20000 - 22000 £ per year.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Make sure that the stock room is neat and tidy, and restock products from deliveries.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. If you need an update on your application, you should contact the store that you have applied to.
Customer Advisor – Argos (in Sainsbury’s) in Northumberland employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Northumberland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values, products, and services so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Think about how you can relate your past experiences to the skills they’re looking for, especially around customer service and teamwork.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. A friendly and professional appearance can make a great first impression, showing that you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in Northumberland
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience fantastic.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve provided excellent service or worked in a fast-paced environment, as this is key for us at Argos.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos's product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Off Your People Skills
Practice how you would engage with customers. Think of examples where you've provided excellent service or resolved issues. This will demonstrate your friendly and welcoming nature, which is key for a Customer Advisor role.
✨Embrace the Fast-Paced Environment
Be prepared to discuss how you thrive in busy settings. Share experiences where you've successfully managed multiple tasks at once, as this will highlight your ability to work effectively under pressure.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or training opportunities. This shows your interest in the role and helps you gauge if it's the right fit for you.