Retail Customer Advisor (Cardiff St Davids) – 16 hours per week
As one of the leading UK digital retailers, Argos provides our customers with an inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
You must be above the school‑leaver age in your country (School leaving age – GOV.UK)
You must have Right to Work eligibility in the UK
Most roles are part‑time, across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
Build great knowledge about our products, services and promotions to help provide recommendations
What makes aಕ್ಕಾಗಿ Argos colleague
Friendly and welcoming with a genuine enthusiasm for helping customers.
Comfortable talking to customers about our financial services when buying certain products
Happy working in a fast‑paced, physical and high energy environment, and thrives in being part of a team
Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
Embraces using new digital tools and technology to do your job brilliantly
Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
Free food and hot drinks – provided for Colleagues in all our stores
Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
Pension – we’ll match between 4-7.5% of your pension contributions
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support – including free access to our Employee Assistance Programme templates is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Argos stores here .
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We’re proud to offer a range of development opportunities, including mentorship, training, and ubration careers pathways, to help ourിഡ regularly grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Employment details
Seniority level: Entry level
Employment type: Part-time
Job function: Other
Industries: Retail
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Contact Detail:
Sainsbury's Recruiting Team