Transformation Manager - Warehouse and Transport in London

The Transformation Division plays a pivotal role in translating business strategy into high-impact programmes that drive growth, enhance customer experience, and support long-term sustainable performance. Working in close partnership with senior leaders and Finance, the team operates across the organisation to shape and deliver initiatives that enable the business to remain competitive in a fast-moving retail landscape. As part of this dynamic and collaborative function, you will contribute to a multi-year transformation agenda that delivers meaningful outcomes for both colleagues and customers.

As a Transformation Manager, you will lead complex, cross-functional initiatives from initial discovery and shaping through to delivery handover. You will be responsible for bringing clarity to ambiguous challenges by identifying the right business questions, applying an outcome-driven approach, and developing practical, evidence-based solutions. This includes building robust business cases, establishing governance frameworks, and coordinating matrix teams to deliver change effectively.

On a day-to-day basis, you will collaborate with stakeholders across the organisation to identify opportunities, manage risks, and influence key decisions. You may work on initiatives focused on revenue generation, cost optimisation, or the design and delivery of strategic transformation programmes. You will also play an active role in embedding agile ways of working and fostering a culture that supports innovation, experimentation, and continuous improvement.

You bring demonstrable experience of delivering strategic, project-based change and are comfortable working in environments where direction and requirements may not be fully defined. You are confident using data, insight, and external perspectives to inform decision-making, and can distil complex information into clear, actionable recommendations aligned to broader business and customer objectives.

You are a proactive and curious individual who approaches challenges with resilience and a growth mindset. You build credibility quickly and can influence effectively at all organisational levels through clear, structured communication. You champion collaborative ways of working and foster an environment where teams are encouraged to think creatively, test ideas, and deliver measurable outcomes.

Essential criteria

• Strength in end-to-end strategic thinking, being outcome-centric & hypothesis-led.
• Experience in Supply chain and Logistics.
• Experience of successful cross-functional working (across the breadth of the business) at scale.
• Well organized with experience of working within change or programme management.
• Successful experience of working on shaping and implementing major Change projects/programmes.
• A strength in using data, insight and external innovation to drive complex decisions/projects.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 65% of salary, depending on how we perform (in cash and shares). Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. You'll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you'll be able to choose a car. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.