Retail Admin Assistant in London

At Argos, we're a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career.

You’ll be joining the Argos Retail Operations team, working closely with Regional and Senior Leaders to keep our regions running smoothly. The team plays a vital role in enabling Heads of Region to focus on delivering great performance in stores by providing high-quality administrative, organisational, and coordination support. This is a highly visible role, sitting at the heart of regional operations, where collaboration, trust, and attention to detail truly matter.

As a Regional Support Assistant, you’ll provide comprehensive administrative and diary management support to the Heads of Region. Your day-to-day will involve coordinating meetings, managing correspondence, preparing presentations, and ensuring clear and timely communication across the region. You’ll prioritise tasks effectively, manage competing demands, and ensure regional administration runs efficiently and consistently against agreed objectives.

You’ll also support a broad range of operational activity, including ER case administration, talent and training records, travel and expenses, and regional reporting through MyHR and MyLearning systems. Building strong working relationships with Regional teams, you’ll act as a central point of contact, handling sensitive information with discretion and escalating matters appropriately when required.

To be successful in this role, you’ll bring demonstrable experience of managing administrative processes in a fast-paced environment and be confident communicating with stakeholders at different levels of the business. You’ll be highly organised, comfortable juggling priorities, and able to adapt your approach to meet the needs of senior leaders and regional teams.

You’ll take pride in delivering a professional, reliable service and demonstrate high levels of integrity, confidentiality, and ownership. A curiosity to learn, willingness to try new approaches, and commitment to making processes simpler and more effective will help you thrive in this role.

Essential criteria:

• Demonstrable experience providing administrative or operational support to senior stakeholders
• Proven ability to manage complex diaries, meetings, and correspondence with competing priorities
• Experience handling confidential information and applying appropriate discretion
• Ability to use digital systems and tools to maintain accurate records and reports (e.g. HR or learning systems)
• Evidence of prioritising workload effectively to meet deadlines in a fast-paced environment

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working.

When you join our team, we’ll also offer you an amazing range of benefits. Starting off with colleague discount, you'll be able to save 10% on your shopping online and in-store at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before payday) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks pay for maternity or adoption leave and up to 4 weeks pay for paternity leave.