At a Glance
- Tasks: Transform data into compelling stories that drive business decisions and enhance customer experiences.
- Company: Join Sainsbury's, a leading UK supermarket with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible working, and a range of wellbeing perks.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Be a customer champion and make a real impact through data-driven insights.
- Qualifications: Experience in data, research, or insight roles; strong analytical and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About the team
Join the Customer Insight team – a collaborative, forward-thinking and highly engaged team that partners closely with commercial, marketing, digital and retail colleagues. Together, we tell compelling stories through data and research, influencing decisions that improve customer experiences and deliver meaningful business outcomes.
More about the role
As an Insight Executive, you will support Insight Business Partners/Managers to deliver high-quality, actionable insight across Commercial. You’ll turn varied data sources - customer feedback, primary research, financial and market data - into clear and commercially relevant narratives that help the business drive decisions. Day-to-day, you’ll build strong relationships with your stakeholder group, working collaboratively to understand priorities and shape the research and insight needed. You’ll support end-to-end projects, from briefing and managing agency partners to analysing results and presenting insights back to the business. This role is hands-on, diverse and highly visible. You’ll act as a customer champion - always looking for ways to elevate customer understanding and proactively identify opportunities that support growth, improve experience and strengthen brand performance.
More about you
Curious, proactive and show a strong passion for customers - bringing a deep understanding of their emotional needs, behaviours and motivations. Ability to spot knowledge gaps and highlight opportunities - you have a naturally analytical mindset, with the ability to handle large datasets, spot patterns and synthesise information from multiple sources. You’re commercially aware and comfortable challenging assumptions to bring clarity and focus to complex problems. You understand research methodologies (qualitative and quantitative) and are confident working with agencies to deliver robust and impactful insight. Strong communication - you take data and turn it into stories that resonate, influence and inspire. You’ll also be highly organised, able to prioritise ruthlessly in a busy environment and work to tight deadlines without compromising quality. Relationship-building will come naturally, and you’ll be confident working with stakeholders at different levels, using insight to shape thinking and support better outcomes. We don’t require any specific qualifications, but you’ll have relevant, demonstrable experience in roles involving data, research or insight. Experience with customer data sources (such as Nectar or similar), or market data (Nielsen or Kantar), would be beneficial, but is not essential.
Essential criteria
- Ability to build effective working relationships with stakeholders & confident to influence broadly across the business
- Think proactively and work in a hypothesis-led way to break down complex problems and land action focussed answers
- Ability to plan, organise and prioritise work to meet tight deadlines across multiple concurrent asks
- Ability to analyse large and complex datasets and translate findings into clear, actionable insights
- Excellent knowledge of Excel and PowerPoint to present insights clearly
Responsibilities
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. We’re one of the biggest supermarkets in the UK, with one of the largest retail websites. So marketing here happens at scale. We move faster than you might expect too, across Brand Planning, Brand Comms and Creative, Digital Marketing, CRM and Loyalty, Nectar 360 and Insights. With more people shopping with us every week, there are more interactions, more moments to connect. And thanks to data and insight, we understand our customers in a way few others can. We work alongside incredible brand partners and some of the best agencies in the industry. So if you’re passionate about learning, growing and experiencing new teams, come and explore it all with us.
Qualifications
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
- Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
- Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
- Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
Insight Executive- Sainsburys Commercial in London employer: Sainsbury's
Sainsbury's is an exceptional employer that fosters a collaborative and inclusive work culture, where employees are encouraged to grow and develop their skills. As part of the Customer Insight team, you'll have the opportunity to work with diverse data sources, influence key business decisions, and enjoy a range of benefits including generous discounts, flexible working options, and a commitment to employee wellbeing. With a focus on personal development and recognition, Sainsbury's offers a rewarding environment for those passionate about making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Insight Executive- Sainsburys Commercial in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Sainsbury's on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Insight Executive role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into Sainsbury's customer insights. Familiarise yourself with their recent campaigns and how they've used data to drive decisions. This shows you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your storytelling skills! Since the role involves turning data into compelling narratives, try explaining complex data findings to friends or family. The clearer you can communicate, the better you'll resonate with your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Sainsbury's.
We think you need these skills to ace Insight Executive- Sainsburys Commercial in London
Some tips for your application 🫡
Show Your Passion for Customers:When writing your application, let your enthusiasm for understanding customer needs shine through. We want to see how you can turn data into compelling stories that resonate with customers and influence decisions.
Be Clear and Concise:Make sure your application is easy to read and straight to the point. Use clear language to explain your experience with data analysis and insight generation, as we value clarity in communication just as much as you do.
Highlight Relevant Experience:Don’t forget to showcase any relevant experience you have with data sources or research methodologies. Even if you don’t have specific qualifications, demonstrating your hands-on experience will help us see your potential.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it’s super easy!
How to prepare for a job interview at Sainsbury's
✨Know Your Data
As an Insight Executive, you'll be dealing with various data sources. Brush up on your knowledge of customer feedback, market data, and research methodologies. Be ready to discuss how you've used data in the past to influence decisions or improve customer experiences.
✨Build Relationships
This role requires strong relationship-building skills. Think about examples from your previous roles where you successfully collaborated with stakeholders. Prepare to share how you can influence and engage with different levels within a business.
✨Tell a Compelling Story
You’ll need to turn complex data into clear narratives. Practice explaining your insights in a way that resonates with others. Use examples from your experience where your storytelling made a difference in decision-making.
✨Stay Organised and Prioritise
With multiple tasks and tight deadlines, organisation is key. Have a strategy in mind for how you manage your workload. Be prepared to discuss how you prioritise tasks and ensure quality in your work, even under pressure.
