Digital Client Manager in London

Digital Client Manager in London

London Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
Sainsbury's

At a Glance

  • Tasks: Manage digital client relationships and drive revenue growth for Nectar360's Digital business.
  • Company: Join Nectar360, a leading insight and data-led media services agency in the UK.
  • Benefits: Enjoy discounts, flexible working, performance bonuses, and a supportive work environment.
  • Other info: Dynamic team culture with opportunities for personal and professional growth.
  • Why this job: Be at the forefront of digital media, making impactful connections with top brands.
  • Qualifications: Experience in digital media sales and strong communication skills are essential.

The predicted salary is between 35000 - 45000 £ per year.

About the team

At Nectar360, our vision is to be the most powerful insight and data-led media services agency in the country, creating valuable relationships between the UK’s favourite brands and their customers to help them live well for less. Digital is a key and growing part of our business, with significant investment behind our Digital Trading Platform (DTP) — enabling targeting and measurement across display, social and TV using our powerful data assets. Within the Commercial team, the Digital Agency team plays a central role in delivering against revenue targets while providing consistently great client service to agencies, partners and brands.

More about the role

This role sits in our agency team and is critical to the growth of Nectar360’s Digital business area. You’ll run your own agency patch (overseen by the Digital Client Director), taking ownership for delivering revenue and profit from your group while also supporting FMCG/GM clients as needed. You’ll be the face of Nectar360’s digital propositions to agencies, building on established relationships and proactively developing new ones — including reaching out to cold contacts to grow a healthy pipeline.

Day-to-day, you’ll translate technical and commercial understanding of the digital media space into clear, compelling conversations that ‘sell’ Nectar360’s digital proposition and services. You’ll contribute to the Digital team’s strategy by being clear on the role you play and how to articulate it to your agencies. You’ll also provide an agency lens into product development — feeding back into the Digital Client Director on new campaign propositions taken to market through DTP. Finally, you’ll help ensure great campaign delivery by feeding into the pipeline, aligning commitments to clients with the Digital Trading Manager’s capacity, and sharing timely feedback so trading and implementation continue to improve.

More about you

You bring proven experience in Digital Media, with a strong digital commercial capability and relevant online advertising sales experience. You understand the media agency landscape and can operate credibly with agency stakeholders, adapting your approach to different priorities and decision-makers. You’re comfortable working independently, representing Nectar360 at all levels, and you take accountability for delivering results with integrity.

You are highly organised and able to manage multiple situations in a demanding environment, including periods of ambiguity and change. You show resilience and tenacity when challenged, maintaining a positive and proactive style while still focusing on outcomes. You communicate clearly in writing and verbally, producing high-quality client-facing messaging and materials that support successful selling. Experience working with FMCG and Retail clients via agencies, and/or with online analytics in a retailer environment, is advantageous.

Essential criteria

  • Demonstrable experience selling digital media/online advertising solutions to agencies and/or direct clients, including communicating a proposition in a clear and structured way.
  • Evidence of managing a sales pipeline for an agency patch, including identifying opportunities, progressing them, and delivering revenue and profit outcomes.
  • Working knowledge of the media agency landscape, shown through building and maintaining effective agency relationships.
  • Ability to manage multiple concurrent priorities in a fast-paced environment, including delivering to deadlines and working effectively through change and ambiguity.
  • Strong written and verbal communication skills, demonstrated through producing client-ready proposals/materials and representing a business confidently with external stakeholders.

Responsibilities

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered by data and by strong relationships with some of the UK’s favourite brands. The Nectar360 team develops loyalty programmes, turning insight into something that makes a real difference, across both traditional and digital media. It’s like an agency within a retailer, and retail media is a crucial part of our future. The culture might not be what you expect either, because there’s no setup quite like this one. The team is a real priority, connected to almost everything the business does and playing a key role in driving profitability. It’s a place where you can take risks, learn from them, and be recognised.

Qualifications

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits.

Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Digital Client Manager in London employer: Sainsbury's

At Nectar360, we pride ourselves on being an exceptional employer that values innovation and collaboration within a dynamic work environment. Our commitment to employee growth is evident through our supportive culture, flexible working options, and a comprehensive benefits package that includes generous discounts, performance-related bonuses, and a focus on wellbeing. Join us in London, where you can thrive in a role that not only drives your career forward but also contributes to meaningful relationships between brands and customers.
Sainsbury's

Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Client Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the digital media space. Attend industry events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.

✨Tip Number 2

Showcase your expertise! Create a portfolio or a personal website where you can display your achievements and case studies related to digital media. This will not only impress potential employers but also give you a platform to articulate your skills and experience clearly.

✨Tip Number 3

Prepare for interviews by practising common questions and scenarios specific to digital client management. Think about how you can demonstrate your understanding of the media agency landscape and your ability to manage multiple priorities. Confidence is key!

✨Tip Number 4

Apply through our website! We love seeing candidates who are genuinely interested in joining us at Nectar360. Tailor your application to highlight your relevant experience in digital media and show us how you can contribute to our team’s success.

We think you need these skills to ace Digital Client Manager in London

Digital Media Sales
Online Advertising Solutions
Client Relationship Management
Sales Pipeline Management
Communication Skills
Agency Landscape Knowledge
Organisational Skills
Adaptability to Change
Problem-Solving Skills
FMCG Experience
Retail Analytics
Proactive Approach
Accountability for Results
High-Quality Proposal Writing

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Client Manager role. Highlight your experience in digital media and how it aligns with Nectar360’s vision. We want to see how you can bring value to our team!

Showcase Your Communication Skills: Since strong written communication is key, ensure your application is clear and professional. Use concise language and structure your thoughts well. Remember, this is your chance to demonstrate how you can produce high-quality client-facing materials.

Highlight Relevant Experience: Don’t forget to mention any experience you have with FMCG and Retail clients. We’re looking for someone who understands the media agency landscape, so make sure to showcase your relevant achievements in your application.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!

How to prepare for a job interview at Sainsbury's

✨Know Your Digital Media Inside Out

Make sure you brush up on the latest trends and technologies in digital media. Be ready to discuss how these can impact agency relationships and client outcomes. This shows you’re not just knowledgeable but also passionate about the industry.

✨Showcase Your Sales Pipeline Management Skills

Prepare examples of how you've successfully managed a sales pipeline in the past. Highlight specific opportunities you identified, how you progressed them, and the revenue outcomes. This will demonstrate your ability to deliver results and manage multiple priorities.

✨Communicate Clearly and Confidently

Practice articulating your thoughts clearly, both verbally and in writing. Prepare to present client-ready proposals or materials that showcase your communication skills. This is crucial for representing Nectar360 effectively to agencies and clients.

✨Build Rapport with Agency Stakeholders

Think about how you can establish and maintain effective relationships with agency stakeholders. Be ready to discuss your approach to building rapport and adapting your style to different decision-makers. This will show you understand the media agency landscape and can operate credibly within it.

Digital Client Manager in London
Sainsbury's
Location: London

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