Site Manager - Argos in Liverpool

What you’ll be doing:

• Manage a large team at the Argos Warehouse (LFC) to follow rigorous processes and deliver exceptional customer service.
• Focus on customer satisfaction metrics and make decisions to ensure exemplary service.
• Communicate and collaborate between the business and your diverse, energetic team daily.
• Ensure safe and efficient delivery of products to customers, meeting the right time, quantity, quality, and cost requirements.
• Coach and develop your team, driving a culture of change and continuous improvement while adhering to relevant legislation and safety processes.

What makes a great Site Manager:

• Energetic and resilient manager with experience in managing complex warehouse environments.
• Customer-focused background in industries like General Merchandise, Logistics, or Retail, with a firm understanding of managing a large fleet.
• Agile mindset to remain calm under pressure, lead the team through challenges, and maintain excellence.
• Versatile in following processes and switching between multiple tasks, knowing when to roll up your sleeves and when to delegate.
• Big-picture thinker who can oversee the entire operation while trusting the team to deliver.

Working for us has great rewards:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday.
• Free food and hot drinks - provided for Colleagues in all our Warehouses.
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
• Pension – we’ll match between 4-7.5% of your pension contributions.
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Responsibilities Managing in our Warehouses:

Our management teams are at the heart of our warehouse operations, where we store, move, and deliver everything Argos sells in the moments that matter to our customers. They lead by example, inspiring our teams to give their best every day. Their teams are part of a national network, offering an industry leading fast-track service that delivers Argos products to customers' doors and collection points. They use technology and great teamwork to ensure we never let our customers down.

Qualifications:

An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.

If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Please note - We reserve the right to close the advert earlier than the closing date advertised, where we receive a high number of applications.