Lead General Merchandise Manager
Lead General Merchandise Manager

Lead General Merchandise Manager

St Albans Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage non-food products and ensure top-notch store operations.
  • Company: Join Sainsbury's, a leading retailer committed to inclusivity and customer satisfaction.
  • Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
  • Why this job: Be a changemaker in retail, empowering teams and enhancing customer experiences every day.
  • Qualifications: Experience managing teams in fast-paced environments; strong leadership and data interpretation skills required.
  • Other info: We celebrate diversity and offer development opportunities for all colleagues.

The predicted salary is between 43200 - 72000 £ per year.

Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it’s product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

  • Direct a small team of managers to showcase all our non-food products from homeware to beauty, including our fantastic TU and Habitat brands.
  • Planning for upcoming key trading activity by working closely with the rest of the store leadership team.
  • Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store.
  • Ensuring correct management of stock in our in-store warehouse.
  • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

What makes a great Lead General Merchandise Manager:

  • A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
  • Experience of managing managers, in a fast-paced, customer-facing environment; doing this in a retail merchandising environment would be advantageous.
  • An operator who is comfortable managing alone in the absence of more senior management.
  • Driven to deliver high performance with a focus on efficiency and engagement.
  • Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these.
  • Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment.
  • Can manage disciplinaries, performance issues or other similar employee relations issues (up to dismissal).

Working for us has great rewards:

  • Salary will be dependent upon your experience as well as the store size, complexity and location.
  • Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
  • An annual bonus scheme based on our, and your, performance.
  • Free food and hot drinks provided for colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension - we match 4-7.5% of your pension contributions.
  • Sainsbury's share scheme - build up an investment at discounted rates.
  • Wellbeing support - access to emotional support, counselling, legal and financial advice.
  • Colleague networks - link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Lead General Merchandise Manager employer: Sainsbury's

As a Lead General Merchandise Manager at our stores, you will be part of a dynamic team that values bold leadership and a passion for service. We offer an inclusive work culture with extensive employee growth opportunities, including mentorship and training, alongside a competitive benefits package that includes discounts, bonuses, and wellbeing support. Join us in creating a rewarding shopping experience for our customers while advancing your career in a supportive environment.
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Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead General Merchandise Manager

✨Tip Number 1

Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully managed teams in a fast-paced retail environment, focusing on your ability to motivate and empower others.

✨Tip Number 2

Familiarise yourself with the brands mentioned in the job description, such as TU and Habitat. Understanding their product ranges and market positioning will help you demonstrate your passion for the role and the company during discussions.

✨Tip Number 3

Prepare to discuss your experience with data analysis and KPIs. Be ready to explain how you've used data to drive performance improvements in previous roles, as this is crucial for the Lead General Merchandise Manager position.

✨Tip Number 4

Emphasise your commitment to inclusivity and team building. Share examples of how you've fostered an inclusive work environment and supported diverse teams, aligning with the company's values and mission.

We think you need these skills to ace Lead General Merchandise Manager

Leadership Skills
Team Management
Retail Merchandising Experience
Performance Management
Customer Service Orientation
Data Analysis and Interpretation
Key Performance Indicator (KPI) Understanding
Operational Efficiency
Coaching and Development
Problem-Solving Skills
Disciplinary Management
Inclusivity and Diversity Awareness
Communication Skills
Time Management
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in leading teams and managing performance. Use specific examples that demonstrate your ability to drive high standards and efficiency.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and leadership. Mention how your previous experiences align with the responsibilities of the Lead General Merchandise Manager role, and showcase your understanding of inclusivity in the workplace.

Highlight Data-Driven Achievements: Since the role requires confidence in using data and interpreting KPIs, include specific instances where you have successfully improved performance metrics in your previous roles. This will show your analytical skills and results-driven approach.

Prepare for Potential Interview Questions: Think about how you would respond to questions regarding people management, handling performance issues, and ensuring operational efficiency. Prepare examples that illustrate your leadership style and how you foster an inclusive team environment.

How to prepare for a job interview at Sainsbury's

✨Showcase Your Leadership Skills

As a Lead General Merchandise Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you empowered your colleagues and improved their performance.

✨Understand the Business Metrics

Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used data to drive decisions and improve store performance in previous roles.

✨Emphasise Inclusivity

This role values inclusivity highly. Be prepared to share your experiences in building diverse teams and creating an inclusive work environment. Highlight any initiatives you've led or participated in that promote diversity.

✨Prepare for People Management Scenarios

Since managing performance and handling employee relations is crucial, think about specific situations where you've dealt with disciplinary actions or performance issues. Be ready to discuss your approach and the outcomes.

Lead General Merchandise Manager
Sainsbury's
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  • Lead General Merchandise Manager

    St Albans
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-07-10

  • S

    Sainsbury's

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