Lead Food Manager

Lead Food Manager

Hayes Full-Time 28800 - 42000 £ / year (est.) No home office possible
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Sainsbury's

At a Glance

  • Tasks: Lead and inspire a management team to enhance in-store service and customer experience.
  • Company: Join Sainsbury's, a leading retailer passionate about food and customer service.
  • Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
  • Other info: Opportunities for career progression within Sainsbury's and its family of brands.
  • Why this job: Develop your leadership skills in a fast-paced environment while making a real impact.
  • Qualifications: Experience in customer-focused roles; passion for team development and customer service is key.

The predicted salary is between 28800 - 42000 £ per year.

Our Lead Food Manager role is a brilliant step if youre ready to stretch your leadership skills to fully lead and inspire a management team and department. You will have clear accountability, realistic expectations and structured support. Its a win:win we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create even better in-store service for our customers and colleagues.
Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, were keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so dont worry if you dont have the technical knowledge, were looking primarily for the desire to achieve success through your people and a love for connecting with customers.
What youll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
Youll be working in a busy and complex store, reporting directly to the Store Manager and leading a team of managers. Its fast-paced. Every day will bring unexpected challenges. You wont always have the answers thats fine but by solving short-term problems and making medium-term changes, youll support your team to keep delivering.
Food sets the standard for the rest of the store getting it right means our customers choose to return again and again so its critical that grocery, fresh and produce are always available and looking their best. Your leadership will deliver throughout the day, every day.
Specifically, your role is to set the direction of travel in your area for the next 1-3 months.
What success looks like
Theres a lot to learn. Every day youll be strengthening your existing leadership skills and adding new ones, heres how:
Youll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change.
Youve mastered helping your team put themselves in the customers shoes, taking genuine pride in how we deliver a better service and spot opportunities
Youll be leading through communication; clearly articulating how were performing and inspiring improvements for now, and the next quarter
You will be developing yourself as the operational expert and acting as a role model for your team
Youre confident making decisions at pace and feel empowered and accountable to run your area of the store and to deputise for the Store Manager
About you
You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe youre looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever youre working now, youve demonstrated you can make a difference and love being part of a team.
What matters most is you that youre motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, thats what our stores are all about.
Where next?
Join Sainsburys instore management teams and youll enjoy the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you\’ll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop.
As one of our Lead Managers you could move into a Deputy Store Manager or Store Manager role with us. Youll also be well placed for a leadership challenge in head office or across the Sainsburys family: Habitat, Tu, Argos, Sainsburys Bank and Nectar 360. Trust us we know how to make the most of your potential.
Added benefits
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted rates
Wellbeing support access to emotional support, counselling, legal and financial advice
Colleague networks link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click apply to start your Sainsburys journey

Lead Food Manager employer: Sainsbury's

Sainsbury's is an exceptional employer that prioritises the growth and development of its employees, particularly in the Lead Food Manager role. With a supportive work culture that encourages coaching and leadership, you will have the opportunity to enhance your skills while making a meaningful impact on customer service. Located in a dynamic retail environment, Sainsbury's offers competitive benefits, including generous discounts, wellbeing support, and clear pathways for career advancement within the company and its family of brands.
Sainsbury's

Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Food Manager

✨Tip Number 1

Familiarise yourself with the latest trends in food retail and customer service. This knowledge will help you engage in meaningful conversations during interviews, showcasing your passion for the industry and your understanding of what makes a great customer experience.

✨Tip Number 2

Network with current or former employees of Sainsbury's to gain insights into the company culture and expectations for the Lead Food Manager role. This can provide you with valuable information that you can use to tailor your approach and demonstrate your fit for the position.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led teams in the past. Focus on your ability to motivate and develop others, as well as how you've handled challenges in fast-paced environments, which is crucial for this role.

✨Tip Number 4

Showcase your leadership style by being ready to articulate how you would coach and inspire your team at Sainsbury's. Think about how you can create a positive work environment that prioritises customer service and team collaboration.

We think you need these skills to ace Lead Food Manager

Leadership Skills
Coaching and Mentoring
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Decision-Making Ability
Adaptability to Change
Operational Expertise
Performance Management
Motivational Skills
Strategic Planning
Conflict Resolution
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. Use specific examples from your previous roles that demonstrate your ability to inspire and manage a team effectively.

Craft a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Discuss how your leadership style aligns with the company's values and how you can contribute to creating an exceptional in-store experience.

Showcase Problem-Solving Skills: Provide examples of how you've tackled challenges in fast-paced environments. Highlight your decision-making process and how it led to positive outcomes for your team and customers.

Emphasise Team Development: Discuss your approach to coaching and developing team members. Share specific instances where you've successfully guided others through change or improved their performance, showcasing your commitment to nurturing talent.

How to prepare for a job interview at Sainsbury's

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles and how you've successfully managed teams. Highlight specific examples where you've motivated and guided your team to achieve goals, especially in a customer-focused environment.

✨Demonstrate Customer-Centric Thinking

Since the role emphasises customer service, think of instances where you've put yourself in the customers' shoes. Share stories that illustrate your commitment to enhancing customer experiences and how you’ve identified opportunities for improvement.

✨Prepare for Fast-Paced Scenarios

Expect questions about handling unexpected challenges. Think of examples from your past where you had to make quick decisions or adapt to changing circumstances, and be ready to explain your thought process during those times.

✨Express Your Passion for Development

The company values personal growth and development. Be sure to convey your enthusiasm for learning new skills and how you plan to develop both yourself and your team in the Lead Food Manager role.

Lead Food Manager
Sainsbury's
Location: Hayes
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