Lead Food Manager

Lead Food Manager

Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a management team to enhance in-store service and customer experience.
  • Company: Join Sainsbury's, a leading retailer passionate about food and customer service.
  • Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
  • Why this job: Develop your leadership skills in a fast-paced environment while making a real impact.
  • Qualifications: Experience in customer-focused roles; passion for team development and customer service is key.
  • Other info: Opportunities for career progression within Sainsbury's and its family brands.

The predicted salary is between 28800 - 43200 ÂŁ per year.

Our Lead Food Manager role is a brilliant step if you're ready to stretch your leadership skills to fully lead and inspire a management team and department. You will have clear accountability, realistic expectations and structured support. It’s a win:win - we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create even better in-store service for our customers and colleagues.

Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, we’re keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don’t worry if you don’t have the technical knowledge, we’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.

Our purpose is that driven by our passion for food, together we serve and help every customer. You’ll be working in a busy and complex store, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers - that’s fine - but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.

Food sets the standard for the rest of the store - getting it right means our customers choose to return again and again so it’s critical that grocery, fresh and produce are always available and looking their best. Your leadership will deliver throughout the day, every day. Specifically, your role is to set the direction of travel in your area for the next 1-3 months.

There’s a lot to learn. Every day you’ll be strengthening your existing leadership skills and adding new ones, here’s how:

  • You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change.
  • You’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunities.
  • You’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarter.
  • You will be developing yourself as the operational expert and acting as a role model for your team.
  • You’re confident making decisions at pace and feel empowered and accountable to run your area of the store - and to deputise for the Store Manager.

You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you’re working now, you’ve demonstrated you can make a difference and love being part of a team.

What matters most is you - that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.

Join Sainsbury’s instore management teams and you’ll enjoy the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you’ll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.

As one of our Lead Managers you could move into a Deputy Store Manager or Store Manager role with us. You’ll also be well placed for a leadership challenge in head office or across the Sainsbury’s family: Habitat, Tu, Argos, Sainsbury’s Bank and Nectar 360. Trust us - we know how to make the most of your potential.

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

  • Discount card - 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension - we’ll match 4-7.5% of your pension contributions.
  • Sainsbury’s share scheme - build up an investment at discounted rates.
  • Wellbeing support - access to emotional support, counselling, legal and financial advice.
  • Colleague networks - link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click 'apply' to start your Sainsbury's journey.

Lead Food Manager employer: Sainsbury's

Sainsbury's is an exceptional employer that prioritises the growth and development of its team members, offering structured support and clear pathways for career advancement. With a vibrant work culture that values customer service and teamwork, employees enjoy a range of benefits including generous discounts, wellbeing support, and opportunities to progress into leadership roles across the Sainsbury's family. Located in a dynamic retail environment, this role as Lead Food Manager allows you to make a meaningful impact while enjoying a supportive and inclusive workplace.
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Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Food Manager

✨Tip Number 1

Showcase your leadership experience in customer-focused environments, even if they're not food-related. Highlight how you've successfully motivated and developed teams to achieve their goals.

✨Tip Number 2

Prepare to discuss specific examples of how you've handled challenges in a fast-paced environment. This will demonstrate your ability to think on your feet and adapt to changing circumstances.

✨Tip Number 3

Familiarise yourself with the latest trends in customer service and retail management. Being knowledgeable about current practices can set you apart and show your commitment to excellence.

✨Tip Number 4

Emphasise your passion for food and customer service during any discussions. Your enthusiasm can resonate well with the hiring team and reflect the values we uphold at StudySmarter.

We think you need these skills to ace Lead Food Manager

Leadership Skills
Coaching and Mentoring
Customer Service Orientation
Team Management
Problem-Solving Skills
Effective Communication
Decision-Making
Adaptability
Operational Expertise
Motivational Skills
Performance Management
Change Management
Time Management
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. Use specific examples from your previous roles that demonstrate your ability to manage teams and improve service.

Craft a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention how your leadership style aligns with the company's values and how you can contribute to their goals.

Showcase Relevant Experience: If you have experience in a fast-paced environment or managing teams, be sure to detail this in your application. Highlight any achievements that showcase your ability to lead and inspire others.

Prepare for Potential Questions: Think about how you would handle challenges in a busy store environment. Be ready to discuss your problem-solving skills and how you would motivate your team to deliver excellent service.

How to prepare for a job interview at Sainsbury's

✨Showcase Your Leadership Skills

Be prepared to discuss your previous leadership experiences, even if they are from different industries. Highlight how you have motivated and developed your team, as this role requires strong leadership capabilities.

✨Demonstrate Customer Focus

Since the role is centred around customer service, think of examples where you've put customers first. Share stories that illustrate your ability to understand customer needs and enhance their experience.

✨Prepare for Fast-Paced Scenarios

Expect questions about handling unexpected challenges. Think of situations where you had to make quick decisions or adapt to changes, and be ready to explain your thought process.

✨Communicate Clearly and Confidently

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would lead your team and improve store performance.

Lead Food Manager
Sainsbury's
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