Head of Food Operations & Customer Experience
Head of Food Operations & Customer Experience

Head of Food Operations & Customer Experience

Full-Time 36000 - 60000 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Lead the grocery shop floor and manage daily operations for an exceptional customer experience.
  • Company: A leading supermarket chain in Dacorum with a focus on inclusivity.
  • Benefits: Competitive salary and benefits package available.
  • Why this job: Join a dynamic team and make a real impact on customer satisfaction.
  • Qualifications: Experience in team leadership and driving performance metrics.
  • Other info: Opportunity to grow in a supportive and inclusive environment.

The predicted salary is between 36000 - 60000 £ per year.

A leading supermarket chain in Dacorum is seeking a passionate Lead Food Manager to oversee the grocery shop floor and lead a team of food managers.

Responsibilities include:

  • Managing daily operations
  • Ensuring compliance with safety processes
  • Delivering exceptional customer experiences

The ideal candidate will have experience in:

  • Team leadership
  • Driving KPIs
  • Managing complex people matters

A strong focus on inclusivity and performance is essential for success in this role. Competitive salary with benefits is available.

Head of Food Operations & Customer Experience employer: Sainsbury's

As a leading supermarket chain in Dacorum, we pride ourselves on fostering a vibrant work culture that values inclusivity and performance. Our employees benefit from competitive salaries, comprehensive training programmes, and ample opportunities for career advancement, making it an ideal environment for those looking to grow within the food retail sector while delivering exceptional customer experiences.
S

Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Food Operations & Customer Experience

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to customer experience and food operations. This will help us tailor our answers and show that we’re genuinely interested in the role.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your leadership experience and how you’ve driven KPIs in previous roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Head of Food Operations & Customer Experience

Team Leadership
Operational Management
Customer Experience Management
KPI Management
Safety Compliance
Inclusivity
Performance Management
People Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for food operations and customer experience shine through. We want to see how excited you are about leading a team and making a difference in the grocery sector!

Highlight Your Leadership Skills: Make sure to showcase your experience in team leadership. We’re looking for someone who can drive KPIs and manage complex people matters, so give us examples of how you've successfully led teams in the past.

Focus on Inclusivity: Since inclusivity is key for us, mention any initiatives or experiences that demonstrate your commitment to creating an inclusive environment. This will show us that you align with our values and understand the importance of diverse teams.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Sainsbury's

✨Know Your Stuff

Make sure you’re well-versed in the supermarket's operations and customer experience strategies. Brush up on their safety processes and any recent initiatives they’ve launched. This shows you’re genuinely interested and ready to hit the ground running.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you drove KPIs or resolved complex people matters. This will help demonstrate your capability to lead food managers effectively.

✨Emphasise Inclusivity

Since inclusivity is a key focus for this role, be ready to discuss how you’ve fostered an inclusive environment in previous positions. Share your thoughts on how to create a diverse team that performs well together.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer experience or how they measure success in food operations. It shows you’re engaged and thinking critically about the role.

Head of Food Operations & Customer Experience
Sainsbury's

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>