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For Companies At a Glance
- Tasks: Lead a dynamic food hall, ensuring top-notch service and team performance.
- Company: Join a vibrant team dedicated to exceptional customer experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real impact by inspiring your team and delighting customers every day.
- Qualifications: Experience in leadership roles within fast-paced environments is essential.
- Other info: Thriving workplace culture with plenty of room for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
What you'll be doing:
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
- Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
- People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
- At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.
What makes a great food manager:
- Previous line management responsibilities in a fast-paced, operational environment.
- Provides brilliant customer service and coaches a team to do the same.
- Delivers KPI's or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and comfortable doing this alone in the absence of more senior management.
Essential Criteria:
- A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
- Experience leading teams in a dynamic, customer-facing environment — you've inspired others, driven high performance, and created a culture where colleagues thrive.
- Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
- Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference.
- Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.
Food Manager in Glasgow employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the food industry and let them know you're on the hunt for a Food Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to people management and customer service. We recommend role-playing with a friend to get comfortable discussing your leadership style and how you've tackled performance issues in the past.
✨Tip Number 3
Showcase your passion for food and customer service during interviews. Share specific examples of how you've inspired teams and delivered exceptional experiences. Remember, we want to see that flare for great shop keeping!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in the food hall.
We think you need these skills to ace Food Manager in Glasgow
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and customer service shine through. We want to see how you can bring that passion to our food hall and inspire your team to do the same!
Highlight Your Leadership Skills: Make sure to showcase your previous experience in managing teams. We’re looking for someone who can lead by example, so share specific examples of how you've coached others and driven performance in a fast-paced environment.
Be Specific About Your Achievements: Use numbers and examples to back up your claims. Whether it’s hitting KPIs or improving customer satisfaction, we want to know how you’ve made a measurable impact in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on our radar. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sainsbury's
✨Know Your Stuff
Make sure you’re familiar with the food hall's operations and customer service standards. Research the company’s values and how they align with your own experiences in managing teams and delivering exceptional customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Be ready to discuss specific situations where you’ve coached others, managed performance issues, or handled employee relations with confidence.
✨Demonstrate Your Passion for Customer Service
Think of instances where you went above and beyond for customers. Share stories that highlight your commitment to ensuring every customer has a great experience, as this is crucial for the role of a Food Manager.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific challenges, like managing a team during peak hours or resolving a customer complaint. Practice your responses to these scenarios to show your problem-solving skills and ability to lead under pressure.
