At a Glance
- Tasks: Lead a high-performing team in a dynamic retail environment, ensuring exceptional customer service.
- Company: Join Argos, a major player in multi-channel retail, part of the Sainsbury’s family.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support, plus a pension scheme.
- Why this job: This role offers growth opportunities and a chance to make a real impact on customer experience.
- Qualifications: Strong leadership, communication skills, and a customer-first mindset are essential.
- Other info: Career progression is encouraged, with various routes available within Argos and Sainsbury’s.
The predicted salary is between 36000 - 60000 £ per year.
Every time somebody buys a product from us — whether it’s to be dropped to their door, clicked and collected, or even picked up from a convenient Sainsbury’s store — that item will have begun its journey at one of our Hubs. Each one is a major distribution operation, and one of them is set to be the latest and possibly greatest challenge in your management career to date.
What you’ll do
You will lead and create a high-performing team, spreading our customer-centric culture in your every word and action across the hub and spoke community. Equipped with a clear vision, growth mindset and excellent leadership skills, you’ll inspire, motivate and empower your colleagues to realise their potential and deliver business success in an ever-evolving multi-channel retail environment. Reporting to the Area Manager, you will have total accountability for a significant store and customer fulfilment operation, delivering on all KPIs. You’ll ensure exceptional store standards and delivery of process, so that we meet our complete customer offer from in-store to home.
Who you are
Positive about change and the opportunities it offers, you lead and support others and put customers firmly at the top of the agenda. You’ll know how to create a vision along with your team and inspire them to deliver it. You’ll recognize the strengths and skill gaps in yourself and those around you, and look to address them. Your decision-making, communication and listening skills will all be key, and you’ll be adept at nurturing an environment where understanding of the customer experience should be reflected in what we do — customer first, process second. You’ll know what needs to be achieved and how to put in place the right plan and resources to do it.
How you’ll progress
There’s a host of routes to choose from. Prove yourself in this role, and we’ll really encourage you to develop. Whether you choose to stay with Argos and perhaps step into a Store and then Regional Manager role or move across and develop in one of our Sainsbury’s stores or regions, you’ll have every opportunity to take your career where you want it to go.
What we’ll give you
- Salary will be dependent upon your experience as well as the store size, complexity and location.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
General Manager - Argos employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Argos
✨Tip Number 1
Familiarise yourself with the latest trends in multi-channel retail. Understanding how different channels interact and affect customer experience will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams in the past. Be ready to discuss specific situations where you inspired and motivated your colleagues to achieve their goals.
✨Tip Number 3
Research Argos and Sainsbury’s values and culture. Aligning your personal values with theirs can help you articulate why you're a great fit for the role and how you can contribute to their customer-centric approach.
✨Tip Number 4
Network with current or former employees of Argos or Sainsbury’s. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage in your application.
We think you need these skills to ace General Manager - Argos
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the General Manager position at Argos. Highlight key skills such as leadership, customer focus, and decision-making in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and achievements that align with the role. Emphasise your leadership skills and any experience in multi-channel retail environments to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for, such as a customer-centric approach and a growth mindset.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Sainsbury's
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and achieved results together.
✨Emphasise Customer-Centric Mindset
Demonstrate your understanding of a customer-first approach. Be ready to discuss how you've prioritised customer experience in previous roles and how you plan to implement this at Argos.
✨Prepare for Change Management Questions
Given the dynamic nature of retail, expect questions about managing change. Think of instances where you've successfully navigated change and how you supported your team through transitions.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the role. Be prepared to discuss how you would monitor and achieve these KPIs, showcasing your analytical skills and strategic thinking.