At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in our food hall.
- Company: Join Sainsbury's, a leading retailer committed to inclusivity and community.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Why this job: Be a changemaker in a dynamic environment that values your leadership and passion.
- Qualifications: Previous management experience in a fast-paced setting is essential.
- Other info: We celebrate diversity and offer development opportunities for all colleagues.
The predicted salary is between 28800 - 42000 ÂŁ per year.
Leading in our stores
Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What you’ll be doing
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
- Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
- People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
- At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.
What makes a great food manager
- Previous line management responsibilities in a fast‑paced, operational environment.
- Provides brilliant customer service and coaches a team to do the same.
- Delivers KPI\’s or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and comfortable doing this alone in the absence of more senior management.
Essential Criteria
- A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
- Experience leading teams in a dynamic, customer‑facing environment – you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
- Leadership experience in a high‑volume, fast‑paced operational setting – whether in retail, food service, or hospitality – where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
- Proven success in delivering against a wide range of KPIs – from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
- Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like‑minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Food Manager employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Manager
✨Tip Number 1
Familiarise yourself with the latest trends in food retail and customer service. Understanding what customers are looking for can help you demonstrate your passion for great shopkeeping during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Research our company values and culture. Being able to articulate how your personal values align with ours will make a strong impression and show that you're a good fit for the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Food Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous line management experience in fast-paced environments. Emphasise your ability to deliver excellent customer service and manage performance effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food management and customer service. Mention specific examples of how you've led teams to achieve KPIs and improved operational efficiency.
Showcase Leadership Skills: During the application process, highlight your leadership style and how you empower teams. Discuss any relevant experiences where you successfully managed employee relations or conducted disciplinaries.
Research the Company Culture: Familiarise yourself with the company's commitment to inclusivity and employee development. Reflect this understanding in your application by mentioning how you align with their values and can contribute to a positive workplace culture.
How to prepare for a job interview at Sainsbury's
✨Showcase Your Leadership Skills
As a Food Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you empower others to deliver excellent customer service.
✨Understand Compliance and Standards
Familiarise yourself with the compliance processes relevant to food management. Be ready to discuss how you ensure high standards in operations and safety, as well as how you handle any compliance issues that may arise.
✨Prepare for People Management Questions
Expect questions about managing performance and handling disciplinary actions. Think of specific instances where you've dealt with employee relations issues and how you resolved them while maintaining team morale.
✨Demonstrate Customer-Centric Thinking
The role is all about ensuring customers have a great experience. Be prepared to share your thoughts on what makes excellent customer service and how you would implement strategies to enhance the shopping experience in the food hall.