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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in our food hall.
- Company: Join Sainsbury's, a leading retailer committed to inclusivity and community.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Why this job: Be a changemaker in a dynamic environment that values your leadership and passion.
- Qualifications: Previous management experience in a fast-paced setting is essential.
- Other info: We celebrate diversity and offer development opportunities for all colleagues.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
What you\’ll be doing:
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
- Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
- People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
- At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.
What makes a great food manager:
- Previous line management responsibilities in a fast-paced, operational environment.
- Provides brilliant customer service and coaches a team to do the same.
- Delivers KPI\’s or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and comfortable doing this alone in the absence of more senior management.
Responsibilities
Leading in our stores:
Our management teams don\’t just run stores – they\’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they\’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Qualifications
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Discount card – 10% discount off on your shopping at Sainsbury\’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury\’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we\’ll match 4-7.5% of your pension contributions.
- Sainsbury\’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Food Manager employer: Sainsburys
Contact Detail:
Sainsburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Manager
✨Tip Number 1
Familiarise yourself with the latest trends in food retail and customer service. Being knowledgeable about what customers are looking for can help you stand out during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlight specific instances where you improved team performance or customer satisfaction.
✨Tip Number 3
Network with current or former employees of StudySmarter or similar companies. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you handle compliance and operational challenges. Be ready to share strategies you've used to maintain high standards and efficiency in previous roles.
We think you need these skills to ace Food Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food management and customer service. Emphasise any previous line management roles and your ability to deliver KPIs, as these are crucial for the Food Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food retail and your leadership skills. Mention specific examples of how you've successfully managed teams and improved customer service in past roles.
Highlight People Management Skills: In your application, focus on your experience with people management, including handling performance issues and conducting disciplinaries. This is a key aspect of the role, so provide clear examples of your capabilities.
Showcase Your Passion for Customer Service: Demonstrate your commitment to excellent customer service in your application. Share anecdotes or achievements that illustrate how you have gone above and beyond to ensure customer satisfaction in previous positions.
How to prepare for a job interview at Sainsburys
✨Showcase Your Leadership Skills
As a Food Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you empower others to deliver excellent customer service.
✨Understand Compliance and Standards
Familiarise yourself with the compliance processes relevant to food management. Be ready to discuss how you ensure high standards in operations and safety, as well as how you handle any performance issues or disciplinary actions.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Prepare to share specific instances where you've gone above and beyond to meet customer needs, and how you instil that same passion for service in your team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think about challenges you've faced in previous roles, particularly in fast-paced environments, and how you resolved them while maintaining team morale and performance.
