At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in our food hall.
- Company: Join Sainsbury's, a trusted retailer dedicated to great service and inclusivity.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team that values your growth and celebrates diversity.
- Qualifications: Previous management experience in a fast-paced environment is essential.
- Other info: We offer mentorship and career progression opportunities for all colleagues.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
What you\’ll be doing:
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
- Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
- People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
- At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.
What makes a great food manager:
- Previous line management responsibilities in a fast-paced, operational environment.
- Provides brilliant customer service and coaches a team to do the same.
- Delivers KPI\’s or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and comfortable doing this alone in the absence of more senior management.
Responsibilities
Leading in our stores:
Our management teams don\’t just run stores – they\’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they\’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Qualifications
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Discount card – 10% discount off on your shopping at Sainsbury\’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury\’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we\’ll match 4-7.5% of your pension contributions.
- Sainsbury\’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
About Us
Sainsbury\’s company vision
Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us.
If you would like to hear more about our vision and values, be sure to visit our corporate page.
We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury\’s is truly a \’Great Place to Work\’.
About the Team
We\’re in the business of looking after our biggest asset. Our people.
That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we\’ll make it yours too.
They bring the spark, the funny, the graft, the grit. And they\’re literally the most important asset we have. So it\’s in our interests to give the people at Sainsbury\’s everything they need to feel valued, engaged and motivated, and truly able to shine.
That\’s where our HR colleagues have a pivotal role to play. From our \’centre of excellence\’ teams in Reward and Recruitment, through to our core teams in Change and Talent, they\’re creating environments that allow our colleagues to thrive and we\’re proud of their incredible ability to understand Sainsbury\’s inside out.
Food Manager employer: Sainsburys
Contact Detail:
Sainsburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Manager
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to the Food Manager role. Understanding how these metrics impact the business will help you demonstrate your ability to deliver results during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific situations where you improved team performance or customer service.
✨Tip Number 3
Research Sainsbury's values and commitment to inclusivity. Being able to articulate how you align with these values and how you can contribute to a positive workplace culture will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with compliance and operational processes. Highlight any previous roles where you ensured adherence to standards, as this is crucial for maintaining efficiency in the food hall.
We think you need these skills to ace Food Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in line management and customer service. Use specific examples that demonstrate your ability to lead teams and deliver on KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food retail and your commitment to high standards. Mention how your previous experiences align with the responsibilities of a Food Manager and how you can contribute to the company's vision.
Showcase Leadership Skills: Emphasise your leadership qualities and provide examples of how you've successfully managed teams in fast-paced environments. Highlight any experience with performance management and employee relations.
Research the Company Culture: Familiarise yourself with Sainsbury's values and commitment to inclusivity. Reflect this understanding in your application to show that you are a good fit for their culture and can contribute positively to the team.
How to prepare for a job interview at Sainsburys
✨Show Your Leadership Skills
As a Food Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you empower others to deliver excellent customer service.
✨Understand Compliance and Processes
Familiarise yourself with the compliance standards and processes relevant to food management. Be ready to discuss how you ensure adherence to these standards while maintaining a high level of service and efficiency in a fast-paced environment.
✨Prepare for People Management Questions
Expect questions about handling performance issues, conducting disciplinaries, and managing schedules. Think of specific situations where you've successfully navigated these challenges and be prepared to share your approach and outcomes.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Be prepared to discuss your philosophy on customer service and provide examples of how you've gone above and beyond to meet customer needs in previous roles.