Store Operations Manager - Customer Experience & KPIs in Evesham
Store Operations Manager - Customer Experience & KPIs

Store Operations Manager - Customer Experience & KPIs in Evesham

Evesham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee daily store operations and manage a team to deliver top-notch customer service.
  • Company: Leading UK retailer known for its commitment to customer satisfaction.
  • Benefits: Competitive salary, bonuses, staff discounts, and well-being support.
  • Why this job: Join a dynamic team and make a real difference in customer experience.
  • Qualifications: Experience in line management and ability to meet performance indicators.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A leading UK retailer is seeking a Customer & Trading Manager for their store in Evesham. The role involves overseeing daily operations, managing a small team, and delivering excellent customer service.

Candidates should have experience in line management in a fast-paced environment and a proven ability to meet performance indicators.

The position offers competitive salary, bonuses, and various staff benefits, including discounts and well-being support.

Store Operations Manager - Customer Experience & KPIs in Evesham employer: Sainsbury's

As a leading UK retailer, we pride ourselves on fostering a dynamic work environment in Evesham that prioritises employee well-being and growth. Our Store Operations Manager role not only offers competitive salaries and bonuses but also provides extensive staff benefits, including discounts and well-being support, ensuring our team feels valued and motivated to excel in delivering exceptional customer experiences.
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Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Operations Manager - Customer Experience & KPIs in Evesham

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the store culture and what they really value in a Store Operations Manager.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer experience and KPIs. We should be ready to share specific examples from our past roles that demonstrate our ability to manage teams and meet performance indicators.

✨Tip Number 3

Showcase your passion for customer service! During interviews, let’s talk about how we’ve gone above and beyond to enhance customer experiences. This will help us stand out as candidates who truly care about the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant experience in line management and fast-paced environments.

We think you need these skills to ace Store Operations Manager - Customer Experience & KPIs in Evesham

Line Management
Customer Service
Performance Management
Team Leadership
Fast-Paced Environment Adaptability
KPI Achievement
Operational Oversight
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in line management and customer service. We want to see how you've excelled in fast-paced environments, so don’t hold back on those achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Store Operations Manager role. Share specific examples of how you've met performance indicators in previous roles.

Show Your Passion for Customer Experience: In your application, let us know why delivering excellent customer service is important to you. We love candidates who are genuinely passionate about enhancing the customer experience!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!

How to prepare for a job interview at Sainsbury's

✨Know Your Numbers

As a Store Operations Manager, you'll need to demonstrate your understanding of KPIs. Brush up on key performance indicators relevant to retail and be ready to discuss how you've met or exceeded these in past roles.

✨Showcase Your Leadership Skills

Since you'll be managing a small team, it's crucial to highlight your line management experience. Prepare examples of how you've motivated your team, resolved conflicts, and improved team performance in a fast-paced environment.

✨Customer Service is Key

This role focuses heavily on delivering excellent customer service. Think of specific instances where you've gone above and beyond for customers, and be prepared to share these stories during the interview.

✨Research the Company Culture

Understanding the retailer's values and culture can give you an edge. Familiarise yourself with their approach to customer service and employee well-being, and be ready to discuss how you align with these principles.

Store Operations Manager - Customer Experience & KPIs in Evesham
Sainsbury's
Location: Evesham
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  • Store Operations Manager - Customer Experience & KPIs in Evesham

    Evesham
    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    Sainsbury's

    10000+
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