Customer and Trading Manager (Dumfries New Store)

Customer and Trading Manager (Dumfries New Store)

Dumfries Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Sainsbury's

At a Glance

  • Tasks: Lead a dynamic team, manage store operations, and ensure top-notch customer service.
  • Company: Join Sainsbury’s, a leading retailer with a focus on community and innovation.
  • Benefits: Enjoy discounts, bonuses, retirement plans, and exclusive offers on various services.
  • Other info: Flexible working hours and opportunities for personal growth in a vibrant environment.
  • Why this job: Be a part of a new store launch and make a real impact in your community.
  • Qualifications: Inspiring leadership skills and a passion for customer service; retail experience is a plus.

The predicted salary is between 30000 - 40000 £ per year.

This is a new Superstore opening in Dumfries. Interview will be at the Argos Dumfries Store.

As a Customer & Trading Manager you’ll oversee every aspect of the store – from opening and closing the store, cashing up, managing performance and schedule-planning, to making sure those essential products are there for our customers. You’ll be there to lend a hand to your close-knit team when they need it – replenishing stock, taking deliveries, and serving on the checkouts – helping them to deliver a real ‘wow’ service to our customers.

Managing in a Sainsbury’s store calls for a brilliant role model. Always ready to support and influence, you’ll be focused on creating and managing a diverse, motivated and energised team who love what they do. You’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales for your store. A brilliant planner with strong prioritisation skills and excellent commercial acumen, you’ll have the flexibility to support different locations, at different times, when asked.

Retail experience isn’t essential, but the right person is - an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology.

Our values make us different – there’s no uniform, because we want you to be you and there are lots of great benefits in helping us help everyone eat better, including:

  • You'll receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury’s shopping for five days every pay day and 10% off at Sainsbury’s, Argos, and Habitat throughout the year.
  • Annual bonus scheme where you are rewarded on your contribution to our success.
  • Retirement savings plan where we match your contributions up to 7.5%.
  • Discounted shares in our Sainsbury’s Sharesave scheme.
  • Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click apply to start your Sainsbury’s journey.

Customer and Trading Manager (Dumfries New Store) employer: Sainsbury's

Sainsbury's is an exceptional employer, particularly for the Customer and Trading Manager role in our new Dumfries Superstore. We foster a vibrant work culture that values individuality and teamwork, offering extensive benefits such as a generous discount card, an annual bonus scheme, and opportunities for personal growth through coaching and development. Join us to be part of a supportive environment where your contributions are recognised and rewarded, all while helping our customers enjoy better eating.

Sainsbury's

Contact Details:

Sainsbury's Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer and Trading Manager (Dumfries New Store)

Tip Number 1

Get to know the company culture! Before your interview, check out Sainsbury’s values and think about how you can align with them. Show us that you’re not just a fit for the role, but for the team too!

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to see your personality shine, so be ready to share your experiences and how they relate to the Customer & Trading Manager role.

Tip Number 3

Bring your A-game to the interview! Dress smart-casual and be prepared to discuss how you’d handle real-life scenarios in the store. We love seeing candidates who can think on their feet and demonstrate their problem-solving skills.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the position and gives you another chance to highlight why you’re the perfect fit for the team.

We think you need these skills to ace Customer and Trading Manager (Dumfries New Store)

Team Management
Performance Management
Schedule Planning
Customer Service
Stock Replenishment
Cash Handling
Coaching Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your words. Remember, we value authenticity and want to know what makes you tick.

Tailor Your Application:Make sure to tailor your application to the Customer & Trading Manager role. Highlight your relevant skills and experiences that align with the job description. We love seeing how you can bring your unique strengths to our team!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what really matters – your qualifications and enthusiasm for the role!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be on your way to joining our fantastic team!

How to prepare for a job interview at Sainsbury's

Know the Store Inside Out

Before your interview, take some time to research the new Dumfries store and its offerings. Familiarise yourself with the layout, product ranges, and any unique features. This will show your enthusiasm and help you discuss how you can contribute to the store's success.

Showcase Your Leadership Skills

As a Customer & Trading Manager, you'll need to inspire and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching style and how you motivate others. Be ready to discuss how you would create a positive work environment.

Demonstrate Your Commercial Acumen

Think about how you can drive sales and manage stock effectively. Bring examples of how you've previously improved sales or managed inventory in a retail setting. This will highlight your ability to make data-driven decisions that benefit the store.

Emphasise Your Flexibility and Adaptability

The role requires flexibility to support different locations and times. Be prepared to discuss situations where you've had to adapt quickly to changing circumstances. This will show that you're ready to meet the demands of the job and support your team wherever needed.