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- Tasks: Lead and coach teams of Store Managers to enhance performance and customer experience.
- Company: Join Argos, a beloved leader in multi-channel retail with a rich 51-year history.
- Benefits: Enjoy discounts, private healthcare, bonuses, generous holidays, and flexible working options.
- Why this job: Be part of a transformative journey focused on customer satisfaction and operational excellence.
- Qualifications: Experience in customer service, team leadership, and managing KPIs is essential.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 43200 - 72000 £ per year.
Managing in Argos. Argos has strong foundations - a leader in multi-channel retailing, huge customer reach and some of the best global and own brands. It’s a well-loved business and throughout our 51 year history, we have evolved and adapted to meet the changes in the way our customers shop and what they’re looking for from us. We’re now on a journey to unleash and transform Argos. That means going faster, being more focused and being more ambitious than ever before. If you’re passionate about customers then this is the place to be as our number one commitment is to make the moments that matter to them unforgettably easy. By joining our leadership team you’ll have the opportunity to do just that.
About the role: The District Manager is a brand new role. They will lead teams of around 16 Store Managers and be the operational experts within the Argos business, providing hands-on support and daily coaching opportunities to boost business performance and achieve store KPIs. Although a field-based role we expect our District Managers to be in their shops, operating on-the-ground to drive performance in their teams, championing operational excellence and ensuring process compliance, everything they do is around making every Argos experience a brilliant one for our customers.
Essential Criteria:
- Demonstrates a focus on customer service, putting the customer at the heart of key decisions.
- Demonstrates success in having had a positive influence on KPIs and business performance.
- Demonstrates the importance of building relationships.
- Understands the importance of prioritisation to generate the most successful results.
- Experience in managing ER cases.
- A proven ability to lead teams of managers, experience doing this remotely would be advantageous.
- With a key focus on coaching and development.
What we offer:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Private Healthcare – Eligible for single cover and to upgrade annually to family cover.
- An Annual Bonus Scheme – Rewarding you for your performance throughout the year.
- Generous holiday entitlement - based on the hours you work.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Family leave – generous maternity and paternity leave.
- Pension – Sainsbury’s will match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Flexibility: We are committed to creating a diverse and inclusive workplace and welcome applications from individuals seeking part-time and flexible working arrangements. Whether you’re looking to balance work with other commitments or prefer a non-traditional schedule, we encourage you to apply and discuss your preferred working schedule with us.
District Manager - North Midlands employer: Sainsburys
Contact Detail:
Sainsburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land District Manager - North Midlands
✨Tip Number 1
Familiarise yourself with Argos' customer service philosophy. Understanding their commitment to making customer experiences unforgettable will help you align your approach and demonstrate your passion for customer satisfaction during interviews.
✨Tip Number 2
Highlight your experience in managing teams, especially remotely. Be prepared to discuss specific examples of how you've successfully led teams to achieve KPIs and improved business performance, as this is crucial for the District Manager role.
✨Tip Number 3
Showcase your relationship-building skills. Prepare to share instances where you've built strong connections with team members or stakeholders, as this will be key in leading a diverse group of Store Managers effectively.
✨Tip Number 4
Research the latest trends in multi-channel retailing. Being knowledgeable about industry changes and how they affect customer behaviour will position you as a forward-thinking candidate who can contribute to Argos' transformation journey.
We think you need these skills to ace District Manager - North Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and managing teams. Use specific examples that demonstrate your success in influencing KPIs and improving business performance.
Showcase Leadership Skills: In your application, emphasise your ability to lead and develop teams, especially in a remote setting. Provide examples of how you've coached managers and improved their performance.
Highlight Relationship Building: Argos values strong relationships. Include instances where you've successfully built relationships with colleagues or customers, and how this has positively impacted your work environment.
Demonstrate Prioritisation Skills: Discuss your approach to prioritising tasks and making decisions that lead to successful outcomes. Use concrete examples to illustrate how your prioritisation has benefited previous teams or projects.
How to prepare for a job interview at Sainsburys
✨Showcase Your Customer Focus
As a District Manager, your primary role revolves around customer service. Be prepared to discuss specific examples where you've put the customer at the heart of your decisions and how that positively impacted business performance.
✨Demonstrate Leadership Experience
Highlight your experience in leading teams, especially remotely. Share stories that illustrate your coaching style and how you've successfully developed managers under your guidance to achieve KPIs.
✨Emphasise Relationship Building
Building strong relationships is crucial for this role. Prepare to talk about how you've fostered connections with team members, stakeholders, and customers, and the positive outcomes that resulted from these relationships.
✨Discuss Prioritisation Skills
The ability to prioritise tasks effectively is essential for success in this position. Be ready to explain how you determine priorities in a fast-paced environment and provide examples of how this has led to successful results in your previous roles.
