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For Companies At a Glance
- Tasks: Lead your team, manage shifts, and ensure customer satisfaction in a small supermarket.
- Company: Join Sainsbury’s, a leading retailer passionate about food and customer service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your management career with hands-on training and a supportive team culture.
- Qualifications: No prior experience needed; just bring your enthusiasm and leadership skills.
- Other info: Flexible hours and opportunities for personal growth await you!
The predicted salary is between 28800 - 43200 £ per year.
It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our small format supermarkets are the perfect size to help you develop all the skills you’ll need — and more. You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer. You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you’ll give a thorough handover to the next Manager. We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be accountable for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.
What we’ll give you
- Salary will be dependent upon your experience as well as the store size, complexity and location.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey.
Customer and Trading Manager - Small Supermarket employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Small Supermarket
✨Tip Number 1
Familiarise yourself with Sainsbury's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you demonstrate how you can contribute to creating a delightful shopping experience.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated your colleagues or improved team performance.
✨Tip Number 3
Research the small supermarket format and its unique challenges. Being knowledgeable about the operational aspects of running a smaller store will set you apart and show your genuine interest in the role.
✨Tip Number 4
Network with current or former employees of Sainsbury's if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Customer and Trading Manager - Small Supermarket
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer and Trading Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your management experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you have successfully led a team or improved customer satisfaction in previous roles. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and inspired teams in the past. Highlight any experiences where you successfully managed a shift or resolved conflicts.
✨Understand the Business
Familiarise yourself with Sainsbury’s values and operations. Research their approach to customer service and product availability. Being able to articulate how you can contribute to their goals will demonstrate your commitment and understanding of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to managing busy periods, handling customer complaints, or ensuring product availability. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Collaboration
Sainsbury’s values teamwork highly. Be ready to discuss how you’ve worked collaboratively in previous roles. Share specific examples of how you’ve supported colleagues and contributed to a positive work environment, as this aligns with their inclusive culture.
