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- Tasks: Lead a night team to manage store replenishment and operations.
- Company: Join a diverse retailer committed to inclusivity and employee growth.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Why this job: Empower your team while ensuring a safe, high-standard shopping experience.
- Qualifications: Previous management experience in fast-paced environments is essential.
- Other info: Work full-time over 4 nights with a £4,500 salary premium.
The predicted salary is between 36000 - 60000 £ per year.
What you’ll be doing:
- Leading a team overnight to deliver all replenishment activities across the store, while actively participating in prioritising deliveries, organising the warehouse, and replenishing shelves.
- Occasionally, managing a full store operation independently overnight, responsible for the entire shift and the safety and wellbeing of colleagues.
- Ensuring that standards are maintained at a high level by morning to be ready to serve customers.
- Managing people by overseeing performance, conducting disciplinary actions, and ensuring accurate scheduling and pay.
Our nightshift managers work full-time hours over 4 nights, with a £4,500 premium on top of the base salary. Night shifts typically run from 22:00 to 08:00.
What makes a great nightshift manager:
- Comfortable working night shifts and adaptable to their physical and mental impacts, while providing a safe and healthy environment for the team.
- Previous line management experience in a fast-paced, operational setting.
- Resilient to the physical and mental demands of night work.
- Excellent customer service skills and ability to coach a team similarly.
- Experience in delivering and monitoring KPIs or other performance metrics.
- Skilled in managing disciplinary, performance, or employee relations issues.
- Capable of leading operations independently in the absence of senior management.
- Committed to inclusivity in all aspects of work.
Working for us has great rewards:
- Salary depends on experience, store size, complexity, and location.
- Benefits include a discount card, annual bonus scheme, free food and drinks, generous holiday entitlement, pension matching, share scheme, wellbeing support, colleague networks, Cycle to Work scheme, and special offers on various services and products.
An inclusive place to work and shop:
We strive to be an inclusive retailer, supporting colleagues and providing resources for growth and development. We celebrate diversity and offer opportunities for mentorship, training, and career progression. We are committed to removing barriers and fostering a culture of inclusion and respect. For more information on our inclusivity initiatives, please visit here.
Support during application and interview:
If you need reasonable adjustments, please inform us, and we will support you.
Leading in our stores:
Our management teams are the driving force behind our business, leading with boldness, passion for service, and opportunity recognition. They empower teams to excel daily, ensuring product availability, safety, and seamless operations, making work rewarding for colleagues and shopping exceptional for customers. This is how we bring our purpose to life, one action at a time.
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Customer and Trading Manager - Nightshift employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarise yourself with the specific challenges of night shifts. Understanding how to manage your energy levels and maintain a positive environment for your team will show that you're prepared for the role.
✨Tip Number 2
Highlight any previous experience in managing teams during high-pressure situations. Be ready to discuss how you’ve successfully led teams in fast-paced environments, especially during night operations.
✨Tip Number 3
Prepare examples of how you've handled performance issues or disciplinary actions in the past. This will demonstrate your capability in managing people effectively and maintaining a productive work atmosphere.
✨Tip Number 4
Show your commitment to inclusivity by discussing any initiatives or practices you've implemented in previous roles. This aligns with our values and will set you apart as a candidate who prioritises a supportive workplace.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in line management and operational settings. Emphasise any previous roles where you managed teams, particularly during night shifts, and showcase your ability to handle performance metrics.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the nightshift manager role. Discuss your adaptability to night work and how you can create a safe and healthy environment for your team. Mention specific examples of your customer service skills and leadership experience.
Highlight Inclusivity Commitment: Since the company values inclusivity, mention any experiences or initiatives you've been part of that promote diversity and inclusion in the workplace. This shows alignment with their culture and values.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial position.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team overnight. Be prepared to discuss your previous line management experience and how you've successfully motivated and managed teams in fast-paced environments.
✨Demonstrate Resilience
Night shifts can be demanding both physically and mentally. Share examples of how you've coped with similar challenges in the past and how you maintain a positive work environment for your team.
✨Highlight Customer Service Experience
Excellent customer service skills are crucial for this role. Be ready to talk about your approach to customer service and how you've trained your team to deliver exceptional experiences.
✨Discuss Performance Metrics
Understanding KPIs is key for this position. Prepare to explain how you've monitored and delivered on performance metrics in previous roles, and how you plan to apply that knowledge in this job.
