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For Companies At a Glance
- Tasks: Lead the overnight team, manage in-store operations, and ensure customer satisfaction.
- Company: Join Sainsbury's, a diverse and award-winning employer passionate about food and customer service.
- Benefits: Enjoy nightshift premiums, discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your retail management career with great training and a supportive team culture.
- Qualifications: No specific qualifications required; just a passion for leading and inspiring a team.
- Other info: Work four nights a week and enjoy a clear induction and tailored training plan.
The predicted salary is between 28800 - 43200 £ per year.
What you’ll be doing:
Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
Essential Criteria:
Leading in our stores:
Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer and Trading Manager - Nightshift employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarise yourself with the night shift operations in retail. Understanding how deliveries, restocking, and online picking work during the night will give you an edge in interviews. You can even visit a local store during night hours to see the process in action.
✨Tip Number 2
Highlight your leadership skills by sharing examples of how you've motivated or managed a team in previous roles. This is crucial for the Customer and Trading Manager position, as you'll be leading a team overnight.
✨Tip Number 3
Network with current or former employees of Sainsbury's to gain insights into the company culture and expectations for the role. This can provide you with valuable information that you can use to tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss how you would handle operational challenges during the night shift. Think about scenarios like managing time effectively or ensuring customer satisfaction, as these are key responsibilities of the role.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer and Trading Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your management experience, particularly in retail or similar environments. Emphasise any leadership roles and your ability to motivate and inspire teams.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail management and your understanding of the night shift's unique challenges. Mention specific examples of how you've successfully managed teams or operations in the past.
Showcase Your Skills: Highlight key skills such as organisation, decisiveness, and inclusivity in your application. Provide examples of how you've demonstrated these skills in previous roles, especially in fast-paced environments.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team during the night shift. Be prepared to discuss your previous leadership experiences and how you motivate and inspire your team. Use specific examples to illustrate your ability to manage performance and create an inclusive environment.
✨Understand Operational Management
Familiarise yourself with the key responsibilities of operational management in a retail setting. Be ready to talk about how you would ensure smooth operations during your shift, including planning resources and managing time effectively. This will demonstrate your readiness for the role.
✨Emphasise Customer Focus
The job description highlights the importance of customer satisfaction. Prepare to share examples of how you've previously ensured customers are delighted, even during busy times. This shows that you understand the company's purpose and are committed to delivering exceptional service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face during a night shift and how you would handle them. This will showcase your ability to think on your feet and maintain a calm, organised approach.
