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For Companies At a Glance
- Tasks: Lead the overnight team, manage in-store operations, and ensure customer satisfaction.
- Company: Join Sainsbury's, a diverse and award-winning employer passionate about food and customer service.
- Benefits: Enjoy a nightshift premium, 10-15% shopping discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your retail management career with great training and opportunities for personal development.
- Qualifications: No specific qualifications required; just bring your passion for leadership and teamwork.
- Other info: Work four nights a week and be part of a supportive team culture.
The predicted salary is between 28800 - 42000 £ per year.
Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need.
You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.
Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you\’ll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop.
There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.
What we’ll give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Nightshift premium – up to £4,500 annually for working nights, where eligible
- 4 night week – our full-time nightshift managers work their hours across 4 nights.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey
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Customer and Trading Manager - Nightshift employer: Sainsburys
Contact Detail:
Sainsburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarise yourself with the night shift operations in retail. Understanding how deliveries, restocking, and team management work during these hours will give you a significant edge in your interview.
✨Tip Number 2
Highlight any previous experience you have in managing teams or working in fast-paced environments. This will demonstrate your capability to lead and motivate a team effectively during the night shift.
✨Tip Number 3
Show your enthusiasm for customer service. Since the role focuses on ensuring customer satisfaction, be prepared to discuss how you would maintain high standards even during the night.
✨Tip Number 4
Research Sainsbury's values and culture. Being able to align your personal values with those of the company will help you stand out as a candidate who is not only qualified but also a good fit for the team.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer and Trading Manager - Nightshift position. Understand the responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail management or team leadership, especially during night shifts. Use specific examples to demonstrate how you've successfully managed teams or operations.
Showcase Your Skills: Focus on key skills mentioned in the job description, such as operational management, team motivation, and effective planning. Provide concrete examples of how you've applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for food and customer service. Explain why you're excited about the opportunity at Sainsbury's and how you can contribute to the team during the night shift.
How to prepare for a job interview at Sainsburys
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team during the night shift. Be prepared to discuss your previous leadership experiences and how you motivate and inspire your team. Share specific examples of how you've successfully managed a team in a fast-paced environment.
✨Understand the Night Shift Dynamics
Working nights comes with its own set of challenges. Familiarise yourself with the unique aspects of night shifts, such as managing deliveries and restocking shelves. Demonstrating an understanding of these operations will show that you're ready for the role.
✨Emphasise Customer Focus
The role is all about ensuring customer satisfaction. Be ready to talk about how you prioritise customer needs and how you plan to maintain high standards during your shift. Highlight any past experiences where you went above and beyond for customers.
✨Prepare for Team Collaboration
Collaboration with other managers is key to running a successful night shift. Discuss your experience working with different teams and how you handle handovers. Show that you can communicate effectively and ensure a smooth transition between shifts.
