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- Tasks: Lead a night team to manage store replenishment and operations.
- Company: Join Sainsbury's, a leading retailer committed to inclusivity and diversity.
- Benefits: Enjoy discounts, bonuses, free food, and generous leave policies.
- Why this job: Be part of a dynamic team that values safety, performance, and personal growth.
- Qualifications: Previous management experience in fast-paced environments is essential.
- Other info: Work full-time over 4 nights with a £4,500 premium on top of salary.
The predicted salary is between 36000 - 60000 £ per year.
What you’ll be doing:
- Leading a team overnight to deliver all replenishment activities across the store, while also prioritising deliveries, organising the warehouse, and replenishing shelves.
- Occasionally, running a full store operation on your own overnight, responsible for the entire shift and the safety and wellbeing of colleagues.
- Ensuring that standards are maintained at a high level by morning, so the store is ready to serve customers.
- Managing people, including performance, capability, disciplinary actions, scheduling, and payroll.
Our nightshift managers work full-time hours over 4 nights, with a £4,500 premium on top of the base salary (shifts typically run from 22:00 to 08:00).
What makes a great nightshift manager:
- Comfortable with nightshift working and adaptable to its physical and mental impacts, ensuring a safe and healthy environment for the team.
- Previous line management experience in a fast-paced, operational setting.
- Resilient to the mental and physical demands of night work.
- Excellent customer service skills and ability to coach a team similarly.
- Experience in delivering and monitoring KPIs or similar performance metrics.
- Ability to handle disciplinary, performance, or employee relations issues.
- Capable of leading operations independently in the absence of senior management.
- Committed to inclusivity in all aspects of work.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. Benefits include:
- 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s and at Argos on pay days.
- Annual performance-based bonus scheme.
- Free food and hot drinks for colleagues.
- Generous holiday, maternity, and paternity leave.
- Matching pension contributions from 4% to 7.5%.
- Sainsbury’s share scheme for investment at discounted rates.
- Wellbeing support, including emotional, legal, and financial assistance.
- Colleague networks and development opportunities.
- Cycle to Work scheme and discounts on gym memberships, holidays, and retail vouchers.
An inclusive place to work and shop:
We are committed to being a truly inclusive retailer, supporting colleagues through various initiatives, resources, and development pathways. We celebrate diversity and foster a culture of inclusion and respect. For more information, please visit here.
Reasonable adjustments: If you need any during the application or interview process, please let us know, and we will support you.
Leading in our stores:
Our management teams are the driving force behind our business, leading with boldness, passion, and opportunity. They empower teams to excel in product availability, safety, and daily operations, creating rewarding work environments and exceptional shopping experiences. This is how we bring our purpose to life, one action at a time.
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Customer and Trading Manager - Nightshift employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarise yourself with the specific challenges of nightshift work. Understanding the unique dynamics of leading a team during these hours will help you demonstrate your adaptability and resilience in interviews.
✨Tip Number 2
Highlight any previous experience in line management, especially in fast-paced environments. Be ready to discuss how you've successfully managed performance and handled employee relations issues in your past roles.
✨Tip Number 3
Prepare examples of how you've maintained high standards in operations. This could include discussing your approach to ensuring safety and wellbeing for your team, as well as how you’ve met or exceeded KPIs.
✨Tip Number 4
Show your commitment to inclusivity and diversity. Be prepared to share how you've fostered an inclusive environment in your previous roles, as this aligns with our values at StudySmarter.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in line management and operational settings. Emphasise any previous roles where you led a team, managed performance, or handled employee relations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the nightshift role and how your skills align with the job description. Mention your adaptability to night work and your commitment to creating a safe and inclusive environment.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, provide specific examples of how you've delivered outstanding service in past positions. This could include coaching team members to enhance their customer interactions.
Prepare for Potential Questions: Think about how you would handle various scenarios related to performance management, team safety, and operational challenges during the night shift. Be ready to discuss these in your interview.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team overnight. Be prepared to discuss your previous line management experience and how you've successfully motivated and managed teams in fast-paced environments.
✨Demonstrate Adaptability
Night shifts can be challenging both physically and mentally. Share examples of how you've adapted to similar situations in the past and maintained a safe and healthy environment for your team.
✨Highlight Customer Service Experience
Excellent customer service skills are crucial for this role. Be ready to talk about how you've provided outstanding service and coached your team to do the same, especially during busy periods.
✨Prepare for Performance Metrics Discussion
You'll need to manage KPIs and performance metrics. Familiarise yourself with relevant examples from your past roles where you successfully monitored and improved performance, and be ready to discuss these in detail.
