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- Tasks: Lead a night team to manage store replenishment and operations.
- Company: Join Sainsbury’s, a leading retailer committed to inclusivity and diversity.
- Benefits: Enjoy discounts, bonuses, free food, and wellbeing support.
- Why this job: Empower your team while ensuring excellent customer service in a dynamic environment.
- Qualifications: Previous management experience in fast-paced settings is essential.
- Other info: Work full-time over 4 nights with a £4,500 premium on top of salary.
The predicted salary is between 36000 - 60000 £ per year.
What you’ll be doing:
- Leading a team overnight to deliver all replenishment activities across the store while actively participating in prioritising deliveries, organising the warehouse, and replenishing shelves.
- Occasionally managing a full store operation overnight, taking responsibility for the entire shift and the safety and wellbeing of colleagues.
- Ensuring that standards are maintained at a high level for the morning opening to serve customers effectively.
- Managing people, including performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay.
Our nightshift managers work full-time hours over 4 nights, with a £4,500 premium on top of the base salary (shifts typically run from 22:00 to 08:00).
What makes a great nightshift manager:
- Comfortable with nightshift work and adaptable to its physical and mental impacts, ensuring a safe and healthy environment for the team.
- Previous line management experience in a fast-paced, operational environment.
- Resilient to handle the mental and physical demands of night work.
- Provides excellent customer service and coaches the team to do the same.
- Experience in delivering and monitoring KPIs or performance indicators.
- Ability to manage disciplinary issues and employee relations.
- Capable of leading operations independently in the absence of senior management.
- Committed to inclusivity in all aspects of work.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:
- 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends and at Argos on paydays.
- An annual bonus scheme based on performance.
- Free food and hot drinks in stores.
- Generous holiday, maternity, and paternity leave.
- Pension scheme with 4-7.5% employer contributions.
- Sainsbury’s share scheme for employee investment.
- Wellbeing support, including emotional, legal, and financial advice.
- Colleague networks for support and development.
- Cycle to Work scheme for bikes and cycling equipment.
- Discounts on gym memberships, restaurants, holidays, and retail vouchers.
An inclusive place to work and shop:
We are committed to being an inclusive retailer, supporting colleagues through various initiatives, resources, and development opportunities. We celebrate diversity and aim to create a welcoming environment for all. For more information, please visit here.
If you need reasonable adjustments during the application or interview process, please let us know.
Responsibilities:
Leading in our stores:
Our management teams are the driving force behind our business. With strong leadership, a passion for service, and a keen eye for opportunity, they empower teams to excel daily. They ensure product availability, safety standards, and smooth operations, making work rewarding for colleagues and shopping a memorable experience for customers. This is how we bring our purpose to life, one action at a time.
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Customer and Trading Manager - Nightshift employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarise yourself with the specific challenges of nightshift work. Understanding how to manage fatigue and maintain a safe environment will show that you're prepared for the role.
✨Tip Number 2
Highlight your previous line management experience in fast-paced environments during conversations. Be ready to discuss specific examples of how you've successfully led teams and handled performance issues.
✨Tip Number 3
Demonstrate your commitment to inclusivity and team wellbeing. Share any initiatives or practices you've implemented in past roles that fostered a supportive workplace culture.
✨Tip Number 4
Prepare to discuss how you monitor KPIs and performance indicators. Being able to articulate your approach to achieving targets will set you apart as a candidate who can drive results.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in line management and operational environments. Emphasise any previous roles where you led teams, managed performance, or handled customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the nightshift role and how your skills align with the responsibilities outlined in the job description. Mention your adaptability to night work and commitment to maintaining high standards.
Showcase Relevant Skills: When detailing your experience, focus on skills such as KPI monitoring, team coaching, and managing employee relations. Use specific examples to demonstrate how you've successfully handled similar challenges in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team overnight. Be prepared to discuss your previous line management experience and how you've successfully motivated and guided teams in fast-paced environments.
✨Demonstrate Resilience
Night shifts can be challenging both physically and mentally. Share examples of how you've handled demanding situations in the past and maintained a positive attitude, ensuring a safe and healthy environment for your team.
✨Highlight Customer Service Excellence
Customer service is key in this role. Prepare to talk about how you've provided excellent service in previous positions and how you plan to coach your team to do the same, ensuring a memorable shopping experience for customers.
✨Understand KPIs and Performance Management
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you've monitored and delivered on KPIs in the past, as well as how you would handle disciplinary issues and employee relations.