At a Glance
- Tasks: Lead a night team to manage store operations and ensure excellent customer service.
- Company: Join Sainsbury's, a leading retailer committed to inclusivity and employee growth.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Other info: Flexible working hours with a premium pay for night shifts.
- Why this job: Be a changemaker in a dynamic environment while developing your leadership skills.
- Qualifications: Previous management experience in fast-paced settings and resilience for night shifts required.
The predicted salary is between 36000 - 60000 £ per year.
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\'s product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
Making sure that standards are brilliant come morning so were ready to serve our customers
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full-time hours over 4 nights, as well as receiving a 4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
Previous line management responsibilities in a fast-paced, operational environment.
Resilience to deal with both the mental and physical demands of working nights.
Provides brilliant customer service and coaches a team to do the same.
Has previous experience delivering and monitoring KPI\'s or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and is comfortable doing this alone in the absence of more senior management.
Puts inclusivity at the heart of everything they do.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted rates.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer and Trading Manager - Nightshift in Didcot employer: Sainsbury's
As a Customer and Trading Manager on the nightshift, you will be part of a dynamic team that thrives on bold leadership and a passion for service. Our inclusive work culture prioritises employee wellbeing and offers extensive growth opportunities, including mentorship and career progression pathways. With competitive benefits such as a generous discount scheme, annual bonuses, and wellbeing support, we ensure that our colleagues feel valued and empowered to deliver exceptional experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer and Trading Manager - Nightshift in Didcot
✨Tip Number 1
Familiarise yourself with the specific challenges of nightshift management. Understanding the unique dynamics of leading a team during these hours will help you demonstrate your adaptability and resilience in interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced environments where you've managed teams. Be ready to discuss how you handled performance issues or conducted disciplinaries, as this is crucial for the role.
✨Tip Number 3
Prepare examples of how you've successfully delivered on KPIs or performance indicators in past roles. This will show your potential employer that you can drive results and maintain high standards.
✨Tip Number 4
Emphasise your commitment to inclusivity and team wellbeing. Share experiences where you've fostered a supportive environment, as this aligns with our values and the expectations for a nightshift manager.
We think you need these skills to ace Customer and Trading Manager - Nightshift in Didcot
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in management, particularly in fast-paced environments. Emphasise any previous roles where you led a team, managed performance, or dealt with employee relations.
Craft a Strong Cover Letter:In your cover letter, express your passion for customer service and leadership. Mention specific examples of how you've empowered teams and improved operations in past roles, aligning your experiences with the job description.
Showcase Your Adaptability:Since this role involves night shifts, highlight your ability to adapt to different working hours and environments. Discuss any previous experience you have working nights and how you managed the associated challenges.
Demonstrate Inclusivity:Reflect on your commitment to inclusivity in your application. Share examples of how you've fostered an inclusive environment in past roles, as this is a key aspect of the company's values.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team overnight. Be prepared to discuss your previous leadership experiences and how you've empowered teams in the past. Share specific examples of how you’ve motivated your team to achieve goals.
✨Demonstrate Your Resilience
Working night shifts can be challenging both physically and mentally. Be ready to talk about how you manage stress and maintain productivity during late hours. Highlight any strategies you use to stay focused and energised.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to discuss how you ensure high standards of service and how you coach your team to do the same. Share any metrics or KPIs you've successfully improved in previous roles.
✨Discuss Inclusivity and Team Wellbeing
This company values inclusivity and the wellbeing of its employees. Be ready to share your thoughts on creating a supportive work environment and any initiatives you've led or participated in that promote inclusivity and team morale.
