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For Companies At a Glance
- Tasks: Lead the overnight team, manage in-store operations, and ensure customer satisfaction.
- Company: Join Sainsbury’s, an award-winning diverse employer committed to supporting its team.
- Benefits: Enjoy a nightshift premium, discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your retail management career with great training and a supportive team culture.
- Qualifications: No prior experience needed; just a passion for leadership and customer service.
- Other info: Work four nights a week and enjoy special offers on gym memberships and more.
The predicted salary is between 28800 - 43200 £ per year.
Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need. You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
- Your team will restock shelves, take in warehouse deliveries and help with overnight online picking.
- You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning.
- Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
- Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork.
- In collaboration with other managers, you’ll be planning shift patterns and activities in advance.
- At the end of your shift, you’ll do a thorough handover to the next Manager.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.
What we’ll give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Nightshift premium - up to £4,500 annually for working nights, where eligible.
- 4 night week - our full-time nightshift managers work their hours across 4 nights.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey.
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarise yourself with the night shift operations in retail. Understanding how deliveries, restocking, and online picking work during the night will give you an edge in interviews. You can even visit a store during night hours to see the process in action.
✨Tip Number 2
Highlight your leadership skills by sharing examples of how you've motivated or managed a team in previous roles. This is crucial for the Customer and Trading Manager position, as you'll be leading a team overnight.
✨Tip Number 3
Demonstrate your organisational skills by discussing how you plan and manage resources effectively. Being able to show that you can keep everything running smoothly during the night shift will make you a strong candidate.
✨Tip Number 4
Research Sainsbury’s values and commitment to diversity and inclusion. Be prepared to discuss how you would foster an inclusive environment for your team, as this aligns with the company's ethos and will resonate well during your application process.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Customer and Trading Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, particularly in retail or team leadership roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and motivate a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the night shift role and how it fits into your career goals. Highlight specific examples of how you have successfully managed teams or improved operations in previous positions.
Showcase Your Leadership Skills: During the application process, emphasise your leadership style and how you plan to inspire and support your team. Mention any relevant training or coaching experiences that demonstrate your commitment to developing others.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team during the night shift. Be prepared to discuss your leadership style and provide examples of how you've motivated and inspired teams in the past.
✨Understand Operational Management
Familiarise yourself with the key aspects of operational management, especially in a retail environment. Be ready to talk about how you would ensure smooth operations during your shift and manage resources effectively.
✨Emphasise Team Collaboration
Collaboration with other managers is crucial for this role. Highlight your experience in working with others to plan shifts and activities, and how you handle handovers to ensure continuity.
✨Demonstrate Customer Focus
The role requires a strong focus on customer satisfaction. Prepare to share examples of how you've gone above and beyond to delight customers and how you would instil this mindset in your team.
