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For Companies At a Glance
- Tasks: Lead a night team to ensure smooth store operations and brilliant customer service.
- Company: Join a leading retailer committed to inclusivity and employee growth.
- Benefits: Enjoy discounts, bonuses, free food, and generous holiday entitlement.
- Why this job: Make a real impact while working in a dynamic night environment.
- Qualifications: Experience in team leadership and delivering excellent customer service.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 36000 - 60000 £ per year.
What you’ll be doing:
Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
Essential Criteria:
Leading in our stores:
Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer and Trading Manager - Nightshift employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively.
✨Tip Number 3
Show your passion for the role during the interview! Talk about how you’ve led teams in fast-paced environments and how you prioritise safety and wellbeing. Let them see that you’re ready to roll up your sleeves!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven performance in fast-paced environments. Share specific examples that demonstrate your ability to lead effectively, especially during night shifts.
Emphasise Customer Service: Brilliant customer service is key for us! In your application, talk about your track record in delivering exceptional service and how you've coached others to do the same. We love hearing about those moments when you went above and beyond for customers.
Be Honest About Nightshift Experience: If you've worked night shifts before, let us know! Share your experiences and how you've adapted to the unique challenges of overnight work. We appreciate transparency and want to understand how you’ve created a safe and supportive environment for your team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Sainsbury's
✨Know Your Nightshift Role
Make sure you understand the specific responsibilities of a Customer and Trading Manager on nightshift. Familiarise yourself with the key tasks like leading replenishment activities, managing performance, and ensuring safety standards. This will help you demonstrate your readiness to take charge during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Highlight your experience in motivating others, managing performance issues, and delivering excellent customer service. Be ready to discuss how you can empower your team to raise the bar every day.
✨Demonstrate Resilience and Adaptability
Working nightshifts can be challenging, so share your experiences of adapting to these demands. Talk about how you've created a safe and supportive atmosphere for your team during out-of-hours trading, and how you handle the physical and mental aspects of night work.
✨Prepare for Performance Metrics
Be ready to discuss your track record in meeting or exceeding KPIs. Bring specific examples of how you've impacted sales, availability, or customer satisfaction. This shows that you understand the importance of operational leadership and can drive results even when working alone.
