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For Companies At a Glance
- Tasks: Lead a night team to manage store operations and ensure excellent customer service.
- Company: Join Sainsbury’s, a leading retailer committed to inclusivity and employee growth.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Why this job: Be a changemaker in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in team management and delivering outstanding customer service is essential.
- Other info: Flexible night shifts with a £4,500 premium on top of your salary.
The predicted salary is between 36000 - 60000 £ per year.
What you’ll be doing:
Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
Essential Criteria:
Leading in our stores:
Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer and Trading Manager - Nightshift employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarise yourself with the specific challenges of nightshift work. Understanding the unique dynamics of leading a team during these hours will help you demonstrate your adaptability and resilience in interviews.
✨Tip Number 2
Highlight any previous experience in managing teams in fast-paced environments. Be ready to share examples of how you've motivated your team and maintained high performance, especially during challenging shifts.
✨Tip Number 3
Prepare to discuss your approach to employee relations. Since managing performance issues and conducting disciplinaries is crucial for this role, think of specific instances where you've successfully navigated these situations.
✨Tip Number 4
Showcase your commitment to inclusivity and team wellbeing. Be ready to explain how you've created a supportive atmosphere for your colleagues, particularly in high-pressure environments like night shifts.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership, customer service, and operational management. Use specific examples that demonstrate your ability to manage a team in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the nightshift role and explain how your previous experiences align with the responsibilities outlined in the job description. Mention your adaptability to night shifts and your commitment to creating a safe working environment.
Highlight Key Achievements: When detailing your work history, focus on achievements related to KPIs, team performance, and customer satisfaction. Quantify your successes where possible, such as improvements in sales or team efficiency.
Showcase People Management Skills: Emphasise your experience in managing employee relations, including handling performance issues and conducting disciplinaries. This is crucial for the role, so provide clear examples of how you've successfully navigated these situations.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team overnight. Be prepared to discuss your previous experiences in managing teams, especially in fast-paced environments. Highlight specific examples where you motivated your team and drove performance.
✨Demonstrate Resilience
Working night shifts can be challenging both physically and mentally. Share how you've successfully adapted to similar situations in the past, and discuss strategies you use to maintain a positive and productive work environment during late hours.
✨Emphasise Customer Service Excellence
Brilliant customer service is key in this role. Prepare to talk about how you've delivered exceptional service in previous positions and how you coach your team to do the same. Use specific metrics or KPIs to illustrate your success.
✨Discuss Inclusivity and Team Wellbeing
Inclusivity is at the heart of the company's values. Be ready to discuss how you create a supportive atmosphere for your team, especially during night shifts. Share any initiatives you've implemented to ensure every team member feels valued and included.
