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For Companies At a Glance
- Tasks: Lead your team, manage shifts, and ensure customer satisfaction in our convenience stores.
- Company: Join Sainsbury's, a leading retailer passionate about food and customer service.
- Benefits: Enjoy flexible working hours, discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your management career with training, support, and opportunities for growth in a diverse environment.
- Qualifications: No prior experience needed; just bring your passion for teamwork and customer service.
- Other info: Work full-time across four days and be part of an award-winning team.
The predicted salary is between 28800 - 43200 £ per year.
It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our convenience stores are perfect to help you develop all the skills you’ll need — and more.
You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you’ll give a thorough handover to the next Manager.
We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you\’ll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.
There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.
What we’ll give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Condensed working – you’ll have the opportunity to work your hours flexibly over 4 days.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey.
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Customer and Trading Manager - Convenience employer: Sainsbury’s
Contact Detail:
Sainsbury’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Convenience
✨Tip Number 1
Familiarise yourself with Sainsbury's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or project in the past. Highlighting your ability to motivate and inspire others will resonate well with the hiring managers.
✨Tip Number 3
Research the specific challenges faced by convenience stores, such as stock management and customer engagement. Being able to discuss these topics intelligently will demonstrate your proactive approach and readiness for the role.
✨Tip Number 4
Network with current or former employees of Sainsbury's if possible. Gaining insights from their experiences can provide you with valuable information that you can use to tailor your application and interview responses.
We think you need these skills to ace Customer and Trading Manager - Convenience
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer and Trading Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to lead and motivate a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention why you want to work for Sainsbury's specifically and how you can contribute to their mission of delighting customers.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sainsbury’s
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and inspired others in previous roles.
✨Understand the Business
Familiarise yourself with Sainsbury's values and operations. Demonstrating knowledge about their convenience stores and how they serve customers will show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage a busy shift or resolve a customer complaint, and be ready to explain your thought process.
✨Emphasise Teamwork
Highlight your ability to work collaboratively. Discuss how you’ve successfully worked with diverse teams and how you plan to nurture an inclusive environment at Sainsbury's.
