At a Glance
- Tasks: Lead a dynamic team to ensure smooth store operations and exceptional customer service.
- Company: Join a leading retailer committed to inclusivity and employee growth.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Other info: Opportunities for career progression and a supportive, inclusive workplace culture.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in managing teams and delivering excellent customer service is essential.
The predicted salary is between 36000 - 60000 £ per year.
Customer and Trading Manager - Convenience
Join to apply for the Customer and Trading Manager - Convenience role at Sainsbury\'s.
As a Customer & Trading Manager in Food Services, you’ll lead a large team across our bakery, deli, pizza counter and more. Food preparation is key, as well as managing waste and focusing on great availability and choice. You’ll plan schedules, manage performance and help colleagues deliver for our customers. Your team will be preparing great quality food products, helping customers with tips on how to cook a joint of meat or serving freshly prepared meals in the café – providing a great experience that keeps customers coming back to shop with us.
Managing in a Sainsbury’s store calls for a brilliant role model who leads from the front. Always ready to support, challenge and influence, you’ll be focused on creating and managing a diverse, motivated and energised team who love what they do. You’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales for your store. A brilliant planner with strong prioritisation skills and excellent commercial acumen, you’ll have the flexibility to support different locations, at different times, when asked.
Retail experience isn’t essential, but the right person is an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology.
Benefits
- Discount card after 12 weeks for you and a second user: 15% off Sainsbury’s every pay day, 10% off at Sainsbury’s, Argos, and Habitat throughout the year.
- Annual bonus scheme rewarding your individual contribution.
- Retirement savings plan matching contributions up to 7.5%.
- Discounted shares in Sainsbury’s Sharesave scheme.
- Cycle to work scheme – opportunity to hire a brand new bike and cycling equipment.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Salary will be dependent upon your experience as well as the store size, complexity and location.
Click apply to start your Sainsbury’s journey.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Retail
Referrals increase your chances of interviewing at Sainsbury\'s by 2x.
Customer and Trading Manager - Convenience in City of London employer: Sainsbury's
As a Customer and Trading Manager at Sainsbury's, you will thrive in a dynamic and supportive environment that prioritises employee growth and inclusivity. With competitive benefits such as a generous discount scheme, annual bonuses, and comprehensive wellbeing support, you will be empowered to lead your team effectively while enjoying a fulfilling work-life balance. Our commitment to diversity and development ensures that every colleague can reach their full potential, making Sainsbury's an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer and Trading Manager - Convenience in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Customer and Trading Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with friends or family to get comfortable talking about your experience and how you’ve led teams in fast-paced environments.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to meet potential employers, share specific examples of how you’ve motivated teams and delivered on KPIs. This will help them see you as the perfect fit for managing operations smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our mission of delivering brilliant customer service.
We think you need these skills to ace Customer and Trading Manager - Convenience in City of London
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous line management experience. We want to see how you've motivated teams and driven performance in a fast-paced environment.
Customer Service is Key:Don’t forget to showcase your track record of delivering brilliant customer service. Share specific examples of how you’ve coached others to do the same, as this is super important for us.
Be Specific About Your Achievements:Use numbers and examples to demonstrate how you've met or exceeded KPIs in your past roles. This helps us understand the measurable impact you've made in your previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Sainsbury's
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product offerings, and any recent promotions. This shows your genuine interest in the role and helps you answer questions about how you would manage operations effectively.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've led a team in a fast-paced environment. Highlight instances where you motivated your colleagues, resolved conflicts, or improved performance metrics. This will demonstrate your capability to manage people and operations.
✨Emphasise Customer Service Excellence
Since delivering brilliant customer service is key, come armed with stories that illustrate your commitment to customer satisfaction. Talk about how you’ve coached others to provide exceptional service and how you’ve handled challenging customer interactions.
✨Prepare for Performance Metrics Discussion
Understand the KPIs relevant to the role and be ready to discuss how you’ve met or exceeded them in previous positions. Whether it’s sales figures, customer satisfaction scores, or colleague engagement, having concrete examples will set you apart.
